How to undo a voided transaction

There is no automatic way to reinstate a voided transaction. However, you can open and view most of the information for the transaction, then just re-enter the transaction manually.

How to undo a voided transaction by re-entering the transaction #

  1. Find and open the voided transaction.
  2. At the bottom of the page, select More, then choose Audit History.
  3. Select Show all to see the original details of your transaction, any edits made, and when it was voided.
  4. Take note of all the information necessary to re-enter the transaction. (Note: The amount on a voided transaction is always 0. Use the appropriate amount when re-entering the transaction).
  5. Select the back button on your browser, then proceed on re-entering the voided transaction.

Once you’ve entered the corrected transaction, your records should update accordingly.

You’ve now successfully re-added your voided transaction.

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