Table of Contents
Check the various reasons why errors (such as validation error, gateway error, data error. etc.) occur when processing QuickBooks payments transaction.
Select the link associated with and/or follow the instruction given for each reason below to resolve the issue.
Errors when processing a transaction #
- The computer may need to be restarted.
- Special characters ( à, ç, è, ñ, etc. ) are not allowed in any of the payment fields (including the comment and address sections) when submitting a transaction for processing
- Browser temporary files need to cleared. How do I clear the temporary Internet files and cache?
- Not using a supported browser.
- Supported browser is not properly configured. Configure Internet Explorer to work with QuickBooks payments and related applications
- Firewalls can prevent proper access. Configuration information for firewall/security software when using merchant services
- See Error: Invalid Amount for more info.
