If you received a payment against the wrong invoice and now want to apply it to the correct one, you can either create a journal entry or apply the payment to the correct invoice.
Step 1: Create a journal entry #
Follow the steps to create a journal entry.
On the first line, enter the following:
- Account: Accounts Receivable
- Debits: Amount of payment to transfer
- Name: Name of the customer you’re transferring payment from
On the second line:
- Account: Accounts Receivable
- Credits: Amount of payment to transfer
- Name: Name of the customer you’re transferring payment to
Step 2: Apply the payment to the correct invoice #
Here’s how to apply the payment to the correct invoice:
- Select + New.
- Select Receive Payment.
- Select the name of the customer.
- In the Credits section, make sure the journal entry # and open balance amount are listed and checked.
- Select Save and close.
Now you’re able to fix a payment applied to the wrong customer invoice.