IT Services Atlanta Managed IT Services in Atlanta, GA

Managed IT Services Atlanta GA


Benefits of Managed IT Services | SOS Managed Services Offerings |

Network Operations Center | Network Security Assessment|

What Are Managed IT Services? | How Much Do Managed IT Services Cost? |

IT Services in Atlanta, Today

Business today depends on reliable IT systems. Organizations, both large and small, require custom IT solutions and quick response times from professional and easy to work with IT services companies.

Larger organizations have the resources to achieve the support a network requires, but what about smaller to medium-sized businesses (SMBs)? Too often, these companies rely on part-time or understaffed IT departments or inconsistent, break-fix contractors. Either of these options run the risk of losing productivity and facing costly downtime.

SOS’s NetVantage Managed IT Services in Atlanta -headquartered conveniently in metro-Atlanta, GA – go far beyond your standard break-fix solution. Instead, we can serve as a strategic IT support partner for your business. We offer Fortune 500-level resources without straining your budget. Whether you have one or several locations, you focus on managing and growing your business while we take care of your network’s infrastructure.



Whether your IT support is internal or external, it is undeniable that businesses, at a minimum, need a basic level of support for their information technology. The benefits of third-party IT support are far greater than what we can list here, but here are some of the main benefits that SOS can provide an organization:


It is easy to feel like you are adequately covered, until you’re not. A 24/7 IT support help desk is essential to ensuring that your business can receive support whenever it is needed.

This service allows business owners to sleep easy with the knowledge that support is a simple phone call or chat away, and it will never go on vacation or get sick.

SOS offers terrific in-house help desk support in our Network Operations Center.

Placing a Support Call


Businesses with an internal IT specialist may find great value in investing in onsite support, but with technology and the threats to it changing so rapidly, it is improbably for a single internal specialist to keep up.

A team of experts can do this more efficiently, ensuring that your network remains effective against the challenges of today’s hyper-connected world.

Efficiency is improved by gaining a team of IT specialists, often for the price of a single employee. This fact alone makes third-party managed services a simple decision for companies who are serious about protecting their customers’ and employees’ Personally Identifiable Information (PII), as well as avoid the potentially crippling expense of downtime. 

[RELATED: The True Cost of Downtime]


In addition to exceptional support, SOS offers features that proactively monitor your network’s systems, including the ability to leverage a virtual server to keep your network operational, even if your onsite server is experiencing downtime.

With remote monitoring, SOS can proactively fix nearly 90% of a company’s network issues, remotely. This means that a company’s network is up and running faster, or better still, never notices any issues in network performance.


You can never be too cautious when it comes to protecting your company’s (and its customer’s) sensitive information. Far too often, companies rely on on-premise hard drives to back-up their data.

Cloud back-up is the safest solution to protect important data from both the physical and virtual threats that plague networks, today. Information stored in the cloud is easy to recover in the event your company’s on-premise data becomes compromised. 



SOS can keep your computers, mobile devices, servers and software in working order with network monitoring. The convenience of our virtual server allows your business to stay up and running even if your server experiences downtime, making it so your customers and employees are never inconvenienced.


SOS Help Desk



Protect your business from online threats as we proactively manage activity on your network through online backup, disaster recovery, and spam, firewall, and antivirus protection.


You can take advantage of SOS’s available business phone systems and VoIP products to optimize your communication solution. Collaborate with other more easily while saving money in the process through Unified Communications.


The SOS Network Operations Center [NOC] serves as the central nervous system of our managed IT services and is a truly differentiating component of our managed IT services offering. Leveraging technology within our NOC, we can:

  • Monitor critical systems for customers
  • Proactively prevent network issues
  • Offer remote support to solve nearly
    90% of customer network issues
  • Provide support that is 100% in-house, offering better security of your most sensitive data for companies headquartered in Atlanta and throughout Georgia 

Get a closer look of our Network Operations Center:

Network Operations Center



Security Audit Banner-min

Located in Atlanta or north-Georgia and needing your annual Network Security Audit? Click below to schedule one or read more: 

Learn More: What is a Network Security Audit?


5 Essential MSP Questions Answered

Managed IT Services are information technology services provided by third-party organizations. Third-party IT support operations can be as simple as a part-time individual located in a single home office, to as large as a major conglomerate with thousands of employees across multiple locations. 

Companies leverage managed services providers (MSPs) as a more efficient alternative small internal IT staff. Depending on the MSP selected, companies have the ability to gain a team of knowledgeable experts, ironclad network security, and support that never calls in sick or goes on vacation. This can often be achieved for less than the price of a single internal IT specialist.

It is no longer a question of if you should leverage managed IT services, but to what degree. More and more companies are being attacked by hackers each day and we are discovering that the vast majority of these targets are small to medium-sizes businesses. This is because cyber criminals are finding it easier to infiltrate the network’s of smaller organizations.

This report by the FBI on cybersecurity threats shows that an average of 4,000 businesses experience a cybersecurity breach each day.


To discuss how managed IT services can optimize your processes
and keep your network secured:

Contact Us Today!



We have a vast database with the best talents that IT has in 163 countries. Our team specializing in hiring IT professionals is willing to help your company find the best.

Send us your need and leave the rest with us.


Free Backlink Checker With Historical and NewLost Link Data

Find out who links to you and your competition with our free backlink checker. Use it to build links and boost your rankings.

Backlink Overview

Do you have more links than your competition or does your competition have more links than you?

Backlinks shows you the number of links pointing to any domain or URL. From total link count, to .edu and .gov links to even the exact number of unique referring domains.

Competitive Analysis

Imagine being able to find new link building opportunities in a matter of seconds. All you have to do is put in your competitors’ URL.

Backlinks shows you everyone who is linking to your competition and isn’t linking to you. You can easily find new opportunities that will help you boost your rankings.

Advanced Link Filtering

Backlinks provides advanced filters that make it easy to identify the best link opportunities for you. You can filter links by region, anchor text, domain score, page score, and even by URL.

You can choose if you only want to see nofollow links or dofollow and you can even limit the results to show one backlink per domain. And of course, once you’ve fine tuned the results, you can export them to CSV.


Microsoft Office 2019

User reviews about Microsoft Office 2019

Alternatives to Microsoft Office 2019

Explore Apps

Articles about Microsoft Office 2019



Problem Solving and Decision Making Solving Problems and Making Decisions

© Copyright Carter McNamara, MBA, PhD, Authenticity Consulting, LLC.

Sections of This Topic Include

Test – What is Your Personal Decision-Making Style?

Guidelines to Rational Problem Solving and Decision Making
Rational Versus Organic Approach to Problem Solving and Decision Making

General Guidelines to Problem Solving and Decision Making
Various Methods and Tools for Problem Solving and Decision Making
General Resources for Problem Solving and Decision Making

Also consider
Related Library Topics

(Also see the closely related topics Decision Making, Group-Based Problem Solving and Decision Making and Planning — Basics.)

What is Your Personal Decision-Making Style?

There are many styles of making decisions, ranging from very rational and linear to organic and unfolding. Take this online assessment to determine your own style.

Discover Your Decision-Making Style

Do you want to improve or polish your style? Consider the many guidelines included below.

Guidelines to Problem Solving and Decision Making (Rational Approach)

Much of what people do is solve problems and make decisions. Often, they are “under the gun”, stressed and very short for time. Consequently, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before. It’s easy with this approach to get stuck in a circle of solving the same problem over and over again. Therefore, it’s often useful to get used to an organized approach to problem solving and decision making. Not all problems can be solved and decisions made by the following, rather rational approach. However, the following basic guidelines will get you started. Don’t be intimidated by the length of the list of guidelines. After you’ve practiced them a few times, they’ll become second nature to you — enough that you can deepen and enrich them to suit your own needs and nature.

(Note that it might be more your nature to view a “problem” as an “opportunity”. Therefore, you might substitute “problem” for “opportunity” in the following guidelines.)

1. Define the problem

This is often where people struggle. They react to what they think the problem is. Instead, seek to understand more about why you think there’s a problem.

Define the problem: (with input from yourself and others). Ask yourself and others, the following questions:

  1. What can you see that causes you to think there’s a problem?
  2. Where is it happening?
  3. How is it happening?
  4. When is it happening?
  5. With whom is it happening? (HINT: Don’t jump to “Who is causing the problem?” When we’re stressed, blaming is often one of our first reactions. To be an effective manager, you need to address issues more than people.)
  6. Why is it happening?
  7. Write down a five-sentence description of the problem in terms of “The following should be happening, but isn’t …” or “The following is happening and should be: …” As much as possible, be specific in your description, including what is happening, where, how, with whom and why. (It may be helpful at this point to use a variety of research methods.

Defining complex problems:

If the problem still seems overwhelming, break it down by repeating steps 1-7 until you have descriptions of several related problems.

Verifying your understanding of the problems:

It helps a great deal to verify your problem analysis for conferring with a peer or someone else.

Prioritize the problems:

If you discover that you are looking at several related problems, then prioritize which ones you should address first.

Note the difference between “important” and “urgent” problems. Often, what we consider to be important problems to consider are really just urgent problems. Important problems deserve more attention. For example, if you’re continually answering “urgent” phone calls, then you’ve probably got a more “important” problem and that’s to design a system that screens and prioritizes your phone calls.

Understand your role in the problem:

Your role in the problem can greatly influence how you perceive the role of others. For example, if you’re very stressed out, it’ll probably look like others are, too, or, you may resort too quickly to blaming and reprimanding others. Or, you are feel very guilty about your role in the problem, you may ignore the accountabilities of others.

2. Look at potential causes for the problem

  • It’s amazing how much you don’t know about what you don’t know. Therefore, in this phase, it’s critical to get input from other people who notice the problem and who are effected by it.
  • It’s often useful to collect input from other individuals one at a time (at least at first). Otherwise, people tend to be inhibited about offering their impressions of the real causes of problems.
  • Write down what your opinions and what you’ve heard from others.
  • Regarding what you think might be performance problems associated with an employee, it’s often useful to seek advice from a peer or your supervisor in order to verify your impression of the problem.
  • Write down a description of the cause of the problem and in terms of what is happening, where, when, how, with whom and why.

3. Identify alternatives for approaches to resolve the problem

At this point, it’s useful to keep others involved (unless you’re facing a personal and/or employee performance problem). Brainstorm for solutions to the problem. Very simply put, brainstorming is collecting as many ideas as possible, then screening them to find the best idea. It’s critical when collecting the ideas to not pass any judgment on the ideas — just write them down as you hear them. (A wonderful set of skills used to identify the underlying cause of issues is Systems Thinking.)

4. Select an approach to resolve the problem

  • When selecting the best approach, consider:
  • Which approach is the most likely to solve the problem for the long term?
  • Which approach is the most realistic to accomplish for now? Do you have the resources? Are they affordable? Do you have enough time to implement the approach?
  • What is the extent of risk associated with each alternative?

(The nature of this step, in particular, in the problem solving process is why problem solving and decision making are highly integrated.)

5. Plan the implementation of the best alternative (this is your action plan)

  1. Carefully consider “What will the situation look like when the problem is solved?”
  2. What steps should be taken to implement the best alternative to solving the problem? What systems or processes should be changed in your organization, for example, a new policy or procedure? Don’t resort to solutions where someone is “just going to try harder”.
  3. How will you know if the steps are being followed or not? (these are your indicators of the success of your plan)
  4. What resources will you need in terms of people, money and facilities?
  5. How much time will you need to implement the solution? Write a schedule that includes the start and stop times, and when you expect to see certain indicators of success.
  6. Who will primarily be responsible for ensuring implementation of the plan?
  7. Write down the answers to the above questions and consider this as your act
    ion plan.
  8. Communicate the plan to those who will involved in implementing it and, at least, to your immediate supervisor.

(An important aspect of this step in the problem-solving process is continually observation and feedback.)

6. Monitor implementation of the plan

Monitor the indicators of success:

  1. Are you seeing what you would expect from the indicators?
  2. Will the plan be done according to schedule?
  3. If the plan is not being followed as expected, then consider: Was the plan realistic? Are there sufficient resources to accomplish the plan on schedule? Should more priority be placed on various aspects of the plan? Should the plan be changed?

7. Verify if the problem has been resolved or not

One of the best ways to verify if a problem has been solved or not is to resume normal operations in the organization. Still, you should consider:

  1. What changes should be made to avoid this type of problem in the future? Consider changes to policies and procedures, training, etc.
  2. Lastly, consider “What did you learn from this problem solving?” Consider new knowledge, understanding and/or skills.
  3. Consider writing a brief memo that highlights the success of the problem solving effort, and what you learned as a result. Share it with your supervisor, peers and subordinates.

Rational Versus Organic Approach to Problem Solving


A person with this preference often prefers using a comprehensive and logical approach similar to the guidelines in the above section. For example, the rational approach, described below, is often used when addressing large, complex matters in strategic planning.

  1. Define the problem.
  2. Examine all potential causes for the problem.
  3. Identify all alternatives to resolve the problem.
  4. Carefully select an alternative.
  5. Develop an orderly implementation plan to implement that best alternative.
  6. Carefully monitor implementation of the plan.
  7. Verify if the problem has been resolved or not.

A major advantage of this approach is that it gives a strong sense of order in an otherwise chaotic situation and provides a common frame of reference from which people can communicate in the situation. A major disadvantage of this approach is that it can take a long time to finish. Some people might argue, too, that the world is much too chaotic for the rational approach to be useful.


Some people assert that the dynamics of organizations and people are not nearly so mechanistic as to be improved by solving one problem after another. Often, the quality of an organization or life comes from how one handles being “on the road” itself, rather than the “arriving at the destination.” The quality comes from the ongoing process of trying, rather than from having fixed a lot of problems. For many people it is an approach to organizational consulting. The following quote is often used when explaining the organic (or holistic) approach to problem solving.

“All the greatest and most important problems in life are fundamentally insoluble … They can never be solved, but only outgrown. This “outgrowing” proves on further investigation to require a new level of consciousness. Some higher or wider interest appeared on the horizon and through this broadening of outlook, the insoluble lost its urgency. It was not solved logically in its own terms, but faded when confronted with a new and stronger life urge.”
From Jung, Carl, Psychological Types (Pantheon Books, 1923)

A major advantage of the organic approach is that it is highly adaptable to understanding and explaining the chaotic changes that occur in projects and everyday life. It also suits the nature of people who shun linear and mechanistic approaches to projects. The major disadvantage is that the approach often provides no clear frame of reference around which people can communicate, feel comfortable and measure progress toward solutions to problems.

Additional Guidelines for Problem Solving and Decision Making

Recommended Articles

Ten Tips for Beefing Up Your Problem Solving Tool Box
Problem Solving Techniques (extensive overview of various approaches)
Key Questions to Ask Before Selecting a Solution to a Business Problem

Additional Articles

Problem-solving and Decision-Making:
Top 5 Tips to Improve Concentration
Problem Solving and Decision Making – 12 Great Tips!
Powerful Problem Solving
Creative Problem-Solving
Leadership Styles and Problem Solving (focus on creativity)
Problem Solving
Forget About Causes, Focus on Solutions
Ten Tips for Beefing Up Your Problem-Solving Tool Box
Coaching Tip: Four Question Method for Proactive Problem Solving
Coaching Tip — How to Bust Paralysis by Analysis
Appreciative Inquiry
Powerful Problem-Solving
Problem Solving Techniques
Guidelines for Selecting An Appropriate Problem Solving Approach
Factors to Consider in Figuring Out What to Do About A Problem
A Case for Reengineering the Problem Solving Process (somewhat advanced)
Courseware on Problemistics (The art & craft of problem dealing)
Key Questions to Ask Before Selecting a Solution to a Business Problem
Adapt your leadership style
Organic Approach to Problem Solving
Make Good Decisions, Avoid Bad Consequences
Priority Management: Are You Doing the Right Things?

General Guidelines for Decision Making

Decision Making Tips
How We Sometimes Fool Ourselves When Making Decisions (traps we can fall into)
More of Most Common Decision-Making Mistakes (more traps we can fall into)
When Your Organization’s Decisions are in the Hands of Devils
Flawed Decision-making is Dangerous
Problem-solving and Decision-Making:
Five Tips for Making Better Decisions
Study Says People Make Better Decisions With a Full Bladder
What Everyone Should Know About Decision Making

Various Tools and Methods for Problem Solving and Decision Making

(Many people would agree that the following methods and tools are also for decision-making.)

Cost Benefit Analysis (for deciding based on costs)
De Bono Hats (for looking at a situation from many perspectives
Delphi Decision Making (to collect the views of experts and distill expert-based solutions)
Dialectic Decision Making (rigorous action planning via examining opposite points of view)
Fishbone Diagram —
5 Steps to build Fishbone Diagram
Fishbowls (for groups to learn by watching modeled behaviors)
Grid Analysis (for choosing among many choices)
Pareto Principle (for finding the options that will make the most difference — (20/80 rule”)
for solving seemingly unsolvable contradictions
Rational Decision Making
SWOT Analysis (to analyze from strengths, weaknesses, opportunities and threats)
Work Breakdown Structure (for organizing and relating many details)

General Resources for Problem Solving and Decision Making

The Ultimate Problem-Solving Process Guide: 31 Steps and Resources
list of various tools
long list of tools
Decision Making Tools
Decision-making software: tools and tips
Appreciative Inquiry
Decision Making
Group Decision Making and Problem Solving
Inquiry and Reflection
Mental Models (scan down to “Mental Models”)
Research Methods
Systems Thinking

Learn More in the Library’s Blogs Related to Problem Solving and Decision Making

In addition to the articles on this current page, also see the following blogs that have posts related to this topic. Scan down the blog’s page to see various posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or click on “next” near the bottom of a post in the blog. The blog also links to numerous free related resources.

Library’s Career Management Blog
Library’s Coaching Blog
Library’s Human Resources Blog
Library’s Spirituality Blog

For the Category of Innovation:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.

Related Library Topics

Recommended Books


Web Design

What Is Affiliate Marketing And Why You Should Do It In 2020?

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Affiliate Marketing is an excellent low to a no-cost business venture that you could profit immensely from. That is, if you’re willing put in the time and effort that it takes to put the information from this article into action. Affiliate programs are usually free to join, so you don’t have to worry about start-up costs. Additionally, this could be an attractive side hustle if you want to fund another business

How SAAS Platforms Change the Web Design Industry

How SAAS Platforms Change the Web Design Industry

Software-as-a-Service — a software licensing model in which users subscribe to services and pay for their use at regular intervals — is restructuring how web design gets done and is likely to change what role designers and developers play in the future.

4 Ways to Exalt the Market for Your Business

4 Ways to Exalt the Market for Your Business

Digital marketing can be a sketchy business to deal with; several individuals have no idea how to deal with such businesses, and where to begin from. As well all will agree with the fact that we live in a technology-obsessed world, everything is easily obtainable and accessible for everyone. With the internet being a necessity for everyone in today’s world, most of the people are online 24/7.

The Tools You Need to Keep Your Remote Design Team Together

The Tools You Need to Keep Your Remote Design Team Together

Has the Coronavirus changed your office’s working conditions? Is your design team now working remotely? You might be struggling to keep your team together, due to decreased productivity or communication. Unfortunately, when people work from home, procrastination can become the new normal; work standards may decrease and you may also notice less (or no) communication or delayed responses.

5 Web Design Hacks for Better Website Conversion

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Are you running an online business and wondering whether there is something you need to do to drive more traffic to your website? Remember, an average of 2.35% of your visitors should buy from you. The good news is that this is enough to make your business competitive. There are simple web design hacks that can help you to achieve that without a dime. Let us dive into each of these tactics.

The Perks of Using the F-Pattern in Web Design

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It’s not a secret that any modern business requires a well-executed website, one that is capable of establishing and even enhancing its image on the web. Since more and more people venture online and new generations of users can’t imagine their lives without the Internet, there’s simply no way around becoming successful without building a substantial online audience

4 Web Design Tips to Turn Your Site into an Epicenter of Lead Generation

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Your website is the headquarters of your entire online marketing scheme. It’s the first thing most consumers will find when they search for your business. About 70%-80% of all consumers claim that they check companies out on the web before purchasing products. Plus, 38% of consumers say that they leave websites when they have a poor design.

How to Choose the Best Email Automation Software

How to Choose the Best Email Automation Software

Email marketing has stood the test of time, proving to be among the most effective digital marketing mediums. As tech advancements continue to revolutionize how businesses operate, moreover, it is now easier to tailor, follow up, and enhance email marketing strategies, owing to the automation features.

How to Create Perfect Mockup for Your Web Design Projects?

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Whether you are building a website from scratch or looking to redesign an existing one, the mockups play a crucial role. Many webmasters and businesses keep their focus on the features and functionalities of the website, but the design of the site is also very important and needs attention for success.

Why Managed VPS Hosting is Better Than Unmanaged?

Why Managed VPS Hosting is Better Than Unmanaged?

Virtual Private Servers (VPS) have been gaining popularity in recent years. The service comes as the “middle man” between shared hosting and dedicated servers, taking the best out of both worlds — better performance than the former and more affordable pricing than the latter.


Backlinks SEO Best Practices 2020

What is a backlink?

A backlink is a link created when one website links to another. Backlinks are also called “inbound links” or “incoming links.” Backlinks are important to SEO.

Tools: Check your backlinks with Link Explorer

What are backlinks?

Why are backlinks important?

Backlinks are especially valuable for SEO because they represent a “vote of confidence” from one site to another.

In essence, backlinks to your website are a signal to search engines that others vouch for your content. If many sites link to the same webpage or website, search engines can infer that content is worth linking to, and therefore also worth surfacing on a SERP. So, earning these backlinks can have a positive effect on a site’s ranking position or search visibility.

Earning and giving backlinks

Earning backlinks is an essential component of off-site SEO. The process of obtaining these links is known as link earning or link building.

Some backlinks are inherently more valuable than others. Followed backlinks from trustworthy, popular, high-authority sites are considered the most desirable backlinks to earn, while backlinks from low-authority, potentially spammy sites are typically at the other end of the spectrum. Whether or not a link is followed (i.e. whether a site owner specifically instructs search engines to pass, or not pass, link equity) is certainly relevant, but don’t entirely discount the value of nofollow links. Even just being mentioned on high-quality websites can give your brand a boost.

Just as some backlinks you earn are more valuable than others, links you create to other sites also differ in value. When linking out to an external site, the choices you make regarding the page from which you link (its page authority, content, search engine accessibility, and so on) the anchor text you use, whether you choose to follow or nofollow the link, and any other meta tags associated with the linking page can have a heavy impact on the value you confer.

Competitive backlink research

Backlinks can be time-consuming to earn. New sites or those expanding their keyword footprint may find it difficult to know where to start when it comes to link building. That’s where competitive backlink research comes in: By examining the backlink profile (the collection of pages and domains linking to a website) to a competitor that’s already ranking well for your target keywords, you can gain insight about the link building that may have helped them. A backlink tool like Link Explorer can help uncover these links so you can and target those domains in your own link building campaigns.

Keep learning

Put your skills to work

Gauge a Site’s Influence with Link Explorer

Link Explorer is a link popularity and backlink analysis tool that lets you research and compare any site on the web.


U.S. Bureau of Labor Statistics


Employment of computer and information technology occupations is projected to grow 12 percent from 2018 to 2028, much faster than the average for all occupations. These occupations are projected to add about 546,200 new jobs. Demand for these workers will stem from greater emphasis on cloud computing, the collection and storage of big data, and information security.

The median annual wage for computer and information technology occupations was $88,240 in May 2019, which was higher than the median annual wage for all occupations of $39,810.

Computer and information research scientists

Computer and Information Research Scientists

Computer and information research scientists invent and design new approaches to computing technology and find innovative uses for existing technology.

Master’s degree $122,840
computer network architects image

Computer Network Architects

Computer network architects design and build data communication networks, including local area networks (LANs), wide area networks (WANs), and Intranets.

Bachelor’s degree $112,690
Computer programmers

Computer Programmers

Computer programmers write and test code that allows computer applications and software programs to function properly.

Bachelor’s degree $86,550
Computer support specialists

Computer Support Specialists

Computer support specialists provide help and advice to computer users and organizations.

See How to Become One $54,760
Computer systems analysts

Computer Systems Analysts

Computer systems analysts study an organization’s current computer systems and find a solution that is more efficient and effective.

Bachelor’s degree $90,920
Database administrators

Database Administrators

Database administrators (DBAs) use specialized software to store and organize data.

Bachelor’s degree $93,750
Information security analysts

Information Security Analysts

Information security analysts plan and carry out security measures to protect an organization’s computer networks and systems.

Bachelor’s degree $99,730
Network and computer systems administrators

Network and Computer Systems Administrators

Network and computer systems administrators are responsible for the day-to-day operation of computer networks.

Bachelor’s degree $83,510
Software developers

Software Developers

Software developers create the applications or systems that run on a computer or another device.

Bachelor’s degree $107,510
Web developers

Web Developers

Web developers design and create websites.

Associate’s degree $73,760

2019 Median Pay

The wage at which half of the workers in the occupation earned more than that amount and half earned less. Median wage data are from the BLS Occupational Employment Statistics survey.

Entry-level Education

Typical level of education that most workers need to enter this occupation.


The Ultimate Guide to Digital Marketing


The perfect resource for beginner-to-advanced digital marketers looking to learn new skills or hone existing ones.

The Ultimate Guide to Digital Marketing is full of insights and strategy for business owners, marketing professionals, students, and anyone else looking to hone their current skills and get up to speed on the latest in digital marketing.

Read it now to build or refine your digital marketing plan without the false starts and missteps that come with doing it alone.

When you get down to it, digital marketing is simply marketing.

It’s how today’s businesses are getting their message in front of their best prospects and customers.

Rule #1 in marketing is to make the right offer at the right time and in the right place. Today, your customers are online: hanging out in social media, staying updated on news sites and blogs, and searching online when they have a need.

Digital marketing puts you in those same channels, so your best prospects can see you, learn more about you, and even ask questions to learn more about you and your products or services.

If you’re new to digital marketing, it may feel overwhelming to think about mastering all the online marketing tactics used in digital marketing.

We get that…

And yes, there are different tactics you’ll need to learn. But they all work together to create a foundation for your business: attracting prospects, nurturing relationships, and making offers your audience will appreciate and respond to.

Let’s take a closer look at how that happens.

In many ways, digital marketing is no different than traditional marketing. In both, smart organizations seek to develop mutually beneficial relationships with prospects, leads, and customers.

But digital marketing has replaced most traditional marketing tactics because it’s designed to reach today’s consumers.

As an example…

Think about the last important purchase you made. Perhaps you purchased a home, hired someone to fix your roof, or changed paper suppliers at your office.

Regardless of what it was, you probably began by searching the Internet to learn more about available solutions, who provided them, and what your best options were. Your ultimate buying decision was then based on the reviews you read, the friends and family you consulted, and the solutions, features, and pricing you researched.

Most purchasing decisions begin online.

That being the case, an online presence is absolutely necessary—regardless of what you sell.

The key is to develop a digital marketing strategy that puts you in all the places your followers are already hanging out, then using a variety of digital channels to connect with them in a multitude of ways…

…Content to keep them updated with industry news, the problems they’re facing, and how you solve those problems…

…Social media to share that content and then engage with them as friends and followers…

…Search engine optimization (SEO) to optimize your content, so it will show up when someone is searching for the information you’ve written about…

…Advertising to drive paid traffic to your website, where people can see your offers…

…And email marketing to follow up with your audience to be sure they continue to get the solutions they’re looking for.

When you put all these pieces together, you’ll end up with an efficient, easy-to-operate digital marketing machine. And while it looks intimidating to build that machine from scratch, it’s as simple as learning and integrating one digital marketing tactic at a time.

Which is why we’ve put together this guide: To help you build or refine your own digital marketing plan without the false starts and missteps that come with doing it alone.

Having a strong digital presence will help you in multiple ways:

Be aware, the digital marketing scene is ever changing. Gurus, podcasts, and bloggers declare a tool or tactic hot one week and dead the next.

The truth is, digital marketing is less about “digital” and more about “marketing,” largely because digital marketing has come of age. Its fundamentals have already been established.

At DigitalMarketer, our objective is to clear the confusion about the tactics that work and how to use them to grow your business. We stand firmly against the so-called “gurus” who promote the next “shiny object” or “quick fix” that will reportedly kill email marketing, digital advertising, or search engine optimization.

Here, we’re all about the fundamentals.

As you’ll see in this guide, these 8 core disciplines of digital marketing will be critical to your business growth today, tomorrow, and for years to come. Each of these disciplines will be covered in depth in a chapter of this Ultimate Guide to Digital Marketing as shown below.

Digital marketing isn’t magic, and you don’t need to be a computer whiz to be good at it. If you offer a product or service that the market desires, you can successfully market them in digital channels using the strategies taught in this guide.

The Ultimate Guide to Digital Marketing doesn’t present hype about the latest flashy tactics in marketing—digital or otherwise. Instead, this resource covers foundational disciplines such as content marketing, social media marketing, and email marketing, always in the context of the goals that businesses care about.

These goals include acquiring new leads and customers, monetizing the leads and customers you already have, and creating communities of brand advocates and promoters.

In each chapter, we’ll cover 4 key aspects to the strategy being discussed:

Digital Marketing Methods

The Methods: the strategies and processes you’ll use to create your plan and execute it in your own business. This is the bulk of each chapter—because in digital marketing, how you execute a strategy is key. And in this Guide, we share the exact methods we use here at DigitalMarketer.

The Metrics: the numbers you’ll watch to measure your success and identify areas that need tweaking (or are worth doubling down on).

Digital Marketing Lingo

The Lingo: the terminology used by experts, so you can communicate intelligently (even if you don’t consider yourself a pro).

The Roles: the people in your organization who will likely have responsibility for planning and running each digital marketing tactic.

We’ve organized this Guide in a logical progression. Though you can jump around, learning the tactics in whatever order you feel you need them, we recommend you read through the chapters in order.

Take your time. Read and study one chapter at a time. Apply what you learn. And when you feel you’ve got the methods up and running, move on to the next chapter.

You’ll be surprised at how quickly you can implement t
hese digital marketing tactics if you focus on them one at a time. Then, when everything is up and running, you can focus on optimizing and improving your processes for maximum growth.

Ready to start?




Looking for information about older versions of Windows Server? Check out our other Windows Server libraries on You can also search this site for specific information.

Once you have deployed Windows Server into your environment, including the specific roles for the features and functions you need, the next step is managing those servers. Windows Server includes a number of tools to help you understand your Windows Server environment, manage specific servers, fine-tune performance, and eventually automate many management tasks.

The tools you use to manage Windows Server instances depend, in large amount, on the types of systems you have deployed (Windows Server with Desktop Experience vs Server Core), physical versus virtual machines, and where your servers are located. Use the following information to perform basic management tasks on Windows Server.

Use the following table to determine which tools to use when.

I am Install & run Windows Admin Center Run Server Manager on Windows Server Run Server Manager in RSAT on Windows 10
Sitting at a Windows 10 PC X X
Sitting at a Windows Server system running the desktop experience X X X
Sitting at a Windows Server system running Server Core X (install on Windows 10, use to manage Server Core) X
Sitting far away from my Windows Server system X X
Sitting far away from my Windows Server system but it DOES have desktop experience X Use RDS to remote into the server, then use Server Manager X

In addition to the tools mentioned below, you can also use Remote Desktop Services to access on-premises, remote, and virtual servers. Then you can use Server Manager to perform management tasks.

  • Manage Windows Server systems and environments

    Manage on-premises systems, remote systems, and systems without UI with Windows Admin Center

    A browser-based management app that enables on-premises administration of Windows Servers with no Azure or cloud dependency. Windows Admin Center (formerly called “Project Honolulu”) gives you full control over all aspects of your server infrastructure and is particularly useful for management on private networks that are not connected to the Internet. You can install Windows Admin Center on Windows 10, on a gateway server, or directly on the Windows Server system that you want to manage.

    Manage on-premises systems with Server Manager

    A management console included in the full installation of Windows Server. (It is not available for installs that don’t have UI – Server Core doesn’t include Server Manager.) Use Server Manager to install and remove server roles, add and remove remote servers, start and stop services, and view data gathered about your environment.

    Manage remote systems and systems without UI with Remote Server Administration Tools (RSAT)

    If your environment includes installations of Server Core or remote servers (either on-premises or virtual machines), you can use RSAT to manage those systems. RSAT includes Server Manager, so you can use it to manage all of your servers. Note that RSAT runs on Windows 10. You can’t install RSAT on Windows Server Core. You can also manage Server Core installations from the command line. See Basic administration tasks in Server Core

    Manage updates to Windows Server systems

    Use Windows Server Update Services (WSUS) to manage and deploy updates to the systems in your Windows Server environment.

  • Gather information about your environment

    Setup and Boot Event Collection

    Setup and Boot Event Collection lets you designate a “collector” computer that can gather a variety of important events that occur on other computers when they boot or go through the setup process. You can then later analyze the collected events with Event Viewer, Message Analyzer, Wevtutil, or Windows PowerShell cmdlets.

    Software Inventory Logging (SIL)

    Software Inventory Logging in Windows Server is a feature with a simple set of PowerShell cmdlets that help server administrators retrieve a list of the Microsoft software that is installed on their servers. It also provides the capability to collect and forward this data periodically over the network to a target web server, using the HTTPS protocol, for aggregation. Managing the feature, primarily for hourly collection and forwarding, is also done with PowerShell commands.

    User Access Logging (UAL)

    User Access Logging aggregates unique client device and user request events that are logged on a computer running Windows Server 2016, Windows Server 2012 R2, or Windows Server 2012 into a local database. These records are then made available (through a query by a server administrator) to retrieve quantities and instances by server role, by user, by device, by the local server, and by date. In addition, UAL also enables non-Microsoft software developers to instrument their UAL events to be aggregated.

  • Tune your Windows Server environment for performance

    Performance tuning guidelines

    Review a set of guidelines that you can use to tune the server settings in Windows Server and obtain incremental performance or energy efficiency gains, especially when the nature of the workload varies little over time.

    Microsoft Server Performance Advisor

    With Microsoft Server Performance Advisor (SPA), you can collect metrics to diagnose performance issues on Windows servers unobtrusively without adding software agents or reconfiguring production servers. SPA generates comprehensive performance reports and historical charts with recommendations.

  • Automate Windows Server management

    Windows PowerShell

    Windows PowerShell is a command-line shel
    l and scripting language designed to let you rapidly automate administrative tasks.

    Windows Commands

    The Windows command-line tools are used to perform administrative tasks in Windows. You can use the command reference to familiarize yourself with the command-line tools, to learn about the command shell, and to automate command-line tasks by using batch files or scripting tools.

  • Automate Windows Server management

    System Insights

    Native predictive analytics locally analyze Windows Server system data, such as performance counters and ETW events, helping IT administrators proactively detect and address problematic behavior in deployments.


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