SBC for v18: Always Connected
The new SBC for v18 has been released. Get it now for increased reliability with the new reconnect feature, as well as the ability to bulk update SBCs via the Instance Manager.
Reconnect: Instant recovery from internet failure
When the internet connection goes down, the call is no longer dropped. The 3CX Tunnel keeps media ports intact, allowing continued media transmission in case the SBC disconnects. The SBC will automatically reconnect ongoing calls without having to re-invite.
Update remotely via Instance Manager
Admins and partners can now remotely update all SBCs via the Instance Manager. The update process is triggered via Tunnel, saving precious admin time.
Advantages of using the 3CX SBC
The 3CX SBC is recommended for all cloud installations as it allows easy deployment and management of IP Phones to a 3CX instance in the cloud. Whether hosted in your private cloud or hosted by 3CX. The 3CX SBC combines all SIP (signaling) and RTP (media) VoIP Packets from one location and delivers them to the cloud PBX, thereby overcoming common firewall and networking issues that affect reliability. Read how to configure and install the 3CX SBC.
Easily deployed on a Raspberry Pi
The easiest is to install the SBC on an inexpensive PBX appliance such as a Raspberry Pi. 3CX has hooked up with suppliers Canakit and Primoroni to distribute Raspberry Pis globally. These come pre-installed with 3CX. Read our guide on how to install 3CX on a Raspberry Pi.
How to update your SBC
Installations on v18 will receive an update notification on “SIP Trunks”. You can trigger the process by selecting the SBCs and clicking on the “Update” button.
Save time and work more efficiently with the 3CX Extension for Chrome. Requires Version 16 Update 4 and above.
The 3CX Extension for Chrome gives you nonstop, immediate access to make and receive calls with a mini, pop-out web client. Keep your browser free for other apps and projects and work more efficiently. With the dialer pop-up, you can also check the status of your colleagues and, since the extension is fully integrated, it works flawlessly with your CRM so that incoming caller IDs are matched and call history can be logged.