24/7 Help Desk & Technical Support

Energy and industrial operations run around the clock — your IT support must do the same. Our help desk ensures quick, reliable assistance for all staff.

We support:

• Computer & workstation issues

• Software installation & updates

• Email errors & password resets

• Microsoft 365 & Google Workspace

• Wi-Fi & network troubleshooting

• VPN access for field workers

• Hardware & device support

• File access & permission adjustments

• New employee onboarding

• Security-based offboarding

• Remote & onsite troubleshooting

Your team stays productive and operational at all times.

Network Monitoring & Infrastructure Management

In the Permian Basin, connectivity is critical — both in office environments and field operations. We ensure your network infrastructure is stable, secure, and optimized.

Our services include:

• 24/7 network & server monitoring

• Firewall, router & switch management

• Secure business Wi-Fi deployment

• Network segmentation (Zero Trust security)

• Performance tuning & bandwidth optimization

• VPN & remote connectivity solutions

• Patch management & updates

• Hardware lifecycle planning

• Infrastructure modernization strategy

We prevent downtime before it happens.

Cybersecurity Services for Midland TX Businesses

Midland is at the center of one of the world’s most targeted industries: energy. Cyberattacks can cripple drilling operations, disrupt distribution, and lead to costly downtime.

Our cybersecurity stack includes:

• Endpoint Detection & Response (EDR)

• AI-driven next-gen antivirus

• 24/7 SOC monitoring

• Multi-factor authentication (MFA)

• Firewall optimization with IDS/IPS

• Email phishing protection

• Password vaulting

• Zero-trust security implementation

• OT & ICS security consulting

• Ransomware rollback protection

• Dark web monitoring

• Penetration testing

• Vulnerability scanning

• Compliance support (NIST, CMMC, HIPAA, PCI, SOC, etc.)

We ensure your business stays protected against cyber threats targeting the energy and industrial sector.

Cloud Services & Remote Worker Enablement

Energy firms, engineering companies, and professional services rely heavily on cloud tools for collaboration, field data, and communication.

Cloud services include:

• Microsoft 365 administration

• Azure & AWS cloud solutions

• Google Workspace management

• Cloud migrations (servers, data, apps)

• Virtual desktops (VDI)

• SharePoint & Teams workflow optimization

• Cloud cybersecurity enforcement

• Cloud-based backup & disaster recovery

We ensure your team can work securely from the field, the office, or anywhere else.

Data Backup & Disaster Recovery for West Texas

From cyberattacks to hardware failures to environmental events, businesses in the Permian Basin must be prepared for any disruption.

Our disaster recovery solutions include:

• Hybrid onsite + cloud backup

• Continuous file & system snapshot backups

• Image-based server backups

• Encrypted offsite storage

• Instant failover virtualization

• Business continuity planning

• Disaster recovery runbooks

• Scheduled testing & simulation

We keep your business operational during even the most unexpected events.

Strategic IT Planning & Virtual CIO (vCIO) Services

Growing organizations need strategic technology leadership. Our vCIO provides executive-level planning to align your IT with long-term goals.

vCIO responsibilities include:

• Multi-year IT budgeting

• Technology roadmap development

• Cybersecurity assessments

• Compliance strategy & documentation

• Cloud adoption planning

• Infrastructure lifecycle planning

• Vendor consolidation

• IT policy creation

We ensure your technology supports your mission and growth.

Vendor & Licensing Management

Managing vendors wastes valuable time and resources. We handle everything.

We manage:

• Internet & telecom providers

• VoIP systems

• Software licensing & renewals

• Cloud subscriptions

• Hardware procurement

• Industry-specific software vendors

• Warranty & asset tracking

You get a single point of contact for all IT services.