24/7 Help Desk & Technical Support

Your employees need quick and reliable assistance to avoid downtime. Our help desk provides immediate support — remote or onsite — to resolve any IT issue fast.

We assist with:

• Computer & workstation troubleshooting

• Microsoft 365 & Google Workspace support

• Email issues & password resets

• Wi-Fi & network connection problems

• VPN setup for remote workers

• Software installation & updates

• Printer & hardware support

• File access & permission issues

• New employee onboarding

• User access removal & security controls

We help your staff stay productive and your operations remain uninterrupted.

Network Monitoring & Infrastructure Management

Your network is the foundation of your business operations. We ensure it stays optimized, secure, and stable.

Our network services include:

• 24/7 network & system monitoring

• Firewall, router & switch management

• Secure business Wi-Fi deployment

• Network segmentation (Zero Trust)

• Bandwidth & performance optimization

• Patch management & firmware updates

• VPN & remote access configuration

• Infrastructure modernization planning

We detect issues before they cause outages.

Cybersecurity Services for Mesquite TX Businesses

Cybercrime is increasing throughout the Dallas–Fort Worth metroplex, and businesses in Mesquite must protect themselves against growing threats.

Our cybersecurity stack includes:

• Endpoint Detection & Response (EDR)

• Next-gen antivirus

• 24/7 SOC threat monitoring

• Multi-factor authentication (MFA)

• Email threat filtering & anti-phishing

• Zero-trust security implementation

• Firewall management with IDS/IPS

• Password management tools

• Ransomware rollback protection

• Penetration testing

• Vulnerability scanning

• Cybersecurity training for employees

• Compliance support (HIPAA, PCI, NIST, CMMC, GLBA, etc.)

We provide real-time protection against evolving threats.

Cloud Services & Hybrid Workforce Enablement

Mesquite businesses rely heavily on cloud platforms for remote access, collaboration, and operational efficiency.

Cloud services include:

• Microsoft 365 management

• Azure & AWS cloud support

• Google Workspace configuration

• Cloud migrations (files, apps, email, servers)

• Virtual Desktop Infrastructure (VDI)

• SharePoint & Teams optimization

• Cloud data security

• Cloud backup & disaster recovery

We help your business work from anywhere — securely and efficiently.

Data Backup & Disaster Recovery

Downtime can destroy customer trust and cost businesses thousands of dollars. Our disaster recovery solutions ensure continuity even during major disruptions.

We provide:

• Hybrid local + cloud backup

• Continuous file & system backups

• Full system imaging

• Encrypted offsite data storage

• Instant failover virtualization

• Disaster recovery documentation

• Business continuity planning

• Routine backup testing

Your business stays protected against outages, cyberattacks, and data loss.

Strategic IT Consulting & Virtual CIO (vCIO) Services

Growing businesses need more than daily support — they need high-level planning. Our vCIO services deliver executive-level IT strategy tailored to your goals.

Our vCIO services include:

• Long-term IT roadmap development

• Budget forecasting & cost control

• Cybersecurity audits

• Compliance readiness

• Cloud adoption planning

• Vendor consolidation

• Hardware lifecycle planning

• Policy creation & documentation

We help your technology grow alongside your business.

Vendor & Licensing Management

Stop juggling phone vendors, software renewals, and internet providers. We manage all your third-party vendors so you don’t have to.

We handle:

• Internet & telecom providers

• VoIP phone systems

• Software licensing & renewals

• Hardware procurement

• Cloud subscriptions

• Warranty management

• Industry-specific vendor coordination

Your team has one point of contact for everything IT.