24/7 Help Desk & Technical Support

Your employees need fast and friendly support — and your business needs minimal downtime. Our help desk quickly resolves issues both remotely and onsite.

We assist with:

• Computer & laptop troubleshooting

• Email problems & password resets

• Microsoft 365 & Google Workspace

• Wi-Fi and network connectivity

• VPN & remote access

• Software installation & patching

• File permissions & access issues

• Printer & hardware problems

• New employee onboarding

• User offboarding & security access control

Our fast response helps your business run at full speed.

Network Monitoring & Infrastructure Management

Your network is the backbone of your operations. We keep it secure, optimized, and running smoothly 24/7.

Our network services include:

• Real-time monitoring

• Server maintenance

• Router, switch & firewall management

• Zero-trust network segmentation

• Secure Wi-Fi deployment

• Bandwidth usage optimization

• Patch management & updates

• VPN setup for remote teams

• Infrastructure lifecycle planning

We detect and fix problems before they affect your business.

Cybersecurity Services for McKinney TX Businesses

McKinney companies are frequent targets of cyberattacks due to their proximity to the DFW metro area. We protect your business with multilayered cybersecurity.

Our cybersecurity stack includes:

• Endpoint Detection & Response (EDR)

• Next-gen antivirus

• 24/7 SOC threat monitoring

• Email security & phishing defense

• Multi-factor authentication (MFA)

• Zero-trust identity enforcement

• Firewall with intrusion prevention (IDS/IPS)

• Password management tools

• Employee cybersecurity awareness training

• Vulnerability scans

• Penetration testing

• Cybersecurity compliance management (HIPAA, NIST, PCI, SOC, CMMC, etc.)

Your systems, data, and reputation remain protected.

Cloud Services & Hybrid Workforce Solutions

McKinney is a hub for technology-driven organizations, making cloud services essential.

Cloud services include:

• Microsoft 365 administration

• Azure & AWS cloud support

• Google Workspace management

• Cloud migrations

• Virtual desktops (VDI)

• SharePoint & Teams optimization

• Cloud cybersecurity

• Cloud backup & disaster recovery

We help your team work securely from anywhere.

Data Backup & Disaster Recovery

Texas storms, power outages, and cyber threats make business continuity planning essential. Our disaster recovery systems protect your organization from data loss and downtime.

We provide:

• Hybrid cloud + onsite backup

• Continuous file & system snapshots

• Encrypted offsite backup

• Instant failover virtualization

• Business continuity planning

• Disaster recovery documentation

• Scheduled testing & verification

Your business stays operational even when disaster strikes.

Strategic IT Planning & Virtual CIO (vCIO) Services

Growing businesses need a roadmap for successful IT expansion. Our vCIO services provide expert guidance and long-term strategy.

vCIO responsibilities include:

• Multi-year IT budgeting

• Technology roadmap development

• Cybersecurity posture review

• Compliance readiness planning

• Cloud adoption strategy

• Vendor consolidation

• Lifecycle replacement planning

• IT policy development

We help your business use technology as a growth tool.

Vendor & Licensing Management

Stop wasting time dealing with internet providers, licensing issues, and telecom vendors — we handle it all.

We manage:

• ISPs

• VoIP & phone system vendors

• Software licensing & renewals

• Cloud subscriptions

• Hardware procurement

• Warranty & asset tracking

• Industry-specific software vendors

You get simplified vendor management with one trusted IT partner.