24/7 Help Desk & Technical Support

Your employees need fast, reliable IT support — and McAllen businesses can’t afford downtime. Our help desk assists your team in both English and Spanish-friendly environments.

We support:

• Computers & device troubleshooting

• Wi-Fi & connectivity issues

• Microsoft 365 & Google Workspace

• Email problems & password resets

• Software installation & updates

• VPN and remote access

• Printer & hardware troubleshooting

• File access & permissions

• New user onboarding & offboarding

• Fully remote or onsite support

Your team stays productive with fast, efficient IT support.

Network Monitoring & Infrastructure Management

Your network is the engine of your business operations. We ensure it stays secure, optimized, and running at peak performance.

Our services include:

• 24/7 network & server monitoring

• Patch management & updates

• Router, switch & firewall administration

• Secure Wi-Fi deployment for large facilities

• Network segmentation (Zero Trust)

• Performance tuning & bandwidth management

• VPN setup for remote workers

• Infrastructure modernization planning

We detect and fix problems before they cause downtime.

Cybersecurity Services for McAllen TX Businesses

Cybersecurity is the most urgent need for McAllen businesses. We deliver multilayer protection that shields your company from every angle.

Our cybersecurity solutions include:

• Endpoint Detection & Response (EDR)

• Next-gen antivirus

• 24/7 security operations center (SOC)

• Managed firewall with IDS/IPS

• Multi-factor authentication (MFA)

• Email security & phishing defense

• Password vaulting

• Zero-trust identity management

• Ransomware rollback protection

• Dark web monitoring

• Penetration testing

• Vulnerability assessments

• Compliance support for HIPAA, PCI, NIST, SOC, CMMC

We protect your systems and data against modern cyber threats.

Cloud Services & Remote Workforce Enablement

The Rio Grande Valley relies heavily on mobile and remote workforces. Our cloud services help organizations operate efficiently from anywhere.

Cloud services include:

• Microsoft 365 administration

• Azure & AWS management

• Google Workspace support

• Cloud migrations

• Virtual desktops (VDI)

• SharePoint & Teams optimization

• Secure cloud file sharing

• Cloud backup & disaster recovery

We make remote collaboration secure and seamless.

Data Backup & Disaster Recovery

McAllen businesses face risks from:

• Ransomware

• Hardware failures

• Power outages

• Human error

• Natural events

Our disaster recovery solutions ensure business continuity.

We provide:

• Local + cloud backup

• Continuous system and file backups

• Image-based server backups

• Encrypted offsite storage

• Instant failover virtualization

• Disaster recovery planning

• Business continuity documentation

• Quarterly testing

Your business stays operational no matter what happens.

Strategic IT Planning & Virtual CIO (vCIO) Services

Growing businesses in McAllen need more than tech support — they need expert IT strategy. Our vCIO ensures your technology aligns with your goals.

vCIO services include:

• IT roadmap creation

• Budget forecasting

• Cybersecurity assessments

• Compliance planning

• Cloud modernization

• Lifecycle planning

• Vendor consolidation

• Policy creation

We help your business evolve with the right technology.

Vendor & Licensing Management

We eliminate the complexity of dealing with multiple technology vendors.

We manage:

• Internet providers

• Telecom/VoIP vendors

• Software licensing

• Cloud subscriptions

• Warranty tracking

• Hardware procurement

• Industry-specific application vendors

Your operations remain streamlined and efficient.