24/7 Help Desk & Technical Support

When your employees face IT complications, productivity slows or halts completely. Our help desk provides immediate support, ensuring your team can stay focused and efficient.

We support:

• PC & laptop troubleshooting

• Email & password issues

• Microsoft 365 & Google Workspace

• Wi-Fi and internet connectivity

• Printer and hardware support

• Software installation and updates

• VPN configuration and remote access

• New employee onboarding

• User account management

• Remote & onsite assistance

Our Managed IT Services Cypress TX guarantee fast and reliable help whenever you need it.

Network Monitoring & Infrastructure Management

Your network infrastructure is mission-critical. We keep everything running smoothly and securely — from your servers to your firewalls to your Wi-Fi.

Our network services include:

• 24/7 server and device monitoring

• Firewall configuration and management

• Switch and router maintenance

• Wireless network optimization

• Internet performance and backups

• VPN and remote user support

• Patch management and updates

• Network performance tuning

• Infrastructure planning and upgrades

We detect issues proactively to prevent downtime.

Cybersecurity Services for Cypress TX Businesses

Cypress is part of the Houston metro — one of the top-targeted regions for cybercrime in the United States. Our cybersecurity services are designed to protect your business from ransomware, phishing, data breaches, and internal vulnerabilities.

Our cybersecurity stack includes:

• Endpoint Detection & Response (EDR)

• AI-powered next-gen antivirus

• Ransomware protection & recovery

• Managed firewalls

• Advanced email filtering & anti-phishing tools

• Multi-factor authentication (MFA)

• Secure password management

• Dark web monitoring

• Device encryption

• Security awareness training

• Vulnerability scans

• Penetration testing

• Compliance support (HIPAA, PCI, SOC, NIST, CJIS, DFARS)

We take a layered, holistic approach to cybersecurity to ensure complete protection.

Cloud Services & Modern Workplace Solutions

Cloud solutions are essential for supporting remote work, improving collaboration, and reducing on-premises hardware needs. We help Cypress businesses migrate, manage, and optimize cloud environments.

We provide:

• Microsoft 365 administration

• Google Workspace setup & management

• Azure & AWS cloud support

• Cloud migrations

• Virtual desktops (VDI)

• Teams & SharePoint configuration

• Cloud backup and recovery

• Cloud security governance

We help your employees work securely from anywhere, anytime.

Data Backup & Disaster Recovery

Hurricanes, severe storms, power outages, ransomware attacks, and human error can put your business at serious risk. Our backup and disaster recovery solutions ensure your data and systems stay protected.

Our solutions include:

• Local and cloud hybrid backups

• Full server and workstation image backups

• Real-time file-level backups

• Encrypted offsite storage

• Rapid virtualization for emergency recovery

• Disaster recovery planning

• Business continuity strategy

• Regular backup testing

Your organization stays operational even during outages or disasters.

IT Strategy, Consulting & vCIO Services

Cypress companies need a strategic IT partner, not just technical support. Our virtual CIO (vCIO) provides leadership and planning that align technology with business goals.

vCIO services include:

• Technology roadmap development

• IT budgeting and forecasting

• Cybersecurity audits

• Compliance assessments

• Vendor management

• Standardization and modernization planning

• Cloud strategy development

• Policy documentation

We help your business plan for the future and avoid costly mistakes.

Vendor, Licensing & Technology Management

Managing multiple vendors can be overwhelming. We simplify everything by handling all vendor communication and coordination.

We manage:

• Internet service providers

• VoIP and phone vendors

• Software licensing and renewals

• Hardware purchases and warranties

• Industry-specific software coordination

• Cloud subscriptions

You gain efficiency and often reduce costs.