What exactly is “Managed IT Services”?

Managed IT Services means we proactively handle all or a significant portion of your IT operations — including monitoring, management, and maintenance — for a predictable, flat monthly fee. These services typically encompass advanced IT service management, robust data backups, responsive helpdesk support, and strategic IT consulting, ensuring your systems remain secure, efficient, and perfectly aligned with your business continuity planning objectives.

How quickly can you respond to an IT issue?

We prioritize rapid response for all incidents. For critical issues, our aim is to provide immediate remote support within minutes, backed by 24/7 monitoring and a dedicated team of staffed technicians. Non-critical issues are addressed promptly according to agreed-upon Service Level Agreements (SLAs). Importantly, many potential incidents are detected and resolved proactively before they ever impact your users.

Do you work with small and medium-sized businesses (SMBs)?

Absolutely. Our services are specifically tailored for SMBs, offering scalable, enterprise-grade IT and digital solutions without the overhead of maintaining an in-house team. We focus on affordability, delivering measurable ROI, and providing solutions that seamlessly grow and adapt with your evolving business needs.

What makes your digital marketing services stand out?

Our digital approach uniquely combines data-driven insights, continuous A/B testing, and deep technical integration. We develop customized SEO, PPC, social media, and content strategies that are meticulously tied to advanced analytics, ensuring campaigns are continually optimized to improve performance and deliver tangible, measurable organization results through digital transformation.

Can you help with cybersecurity and data protection?

Managed services is a foundational pillar of our offerings. We provide comprehensive endpoint protection, advanced firewall management, essential security awareness training, proactive vulnerability assessments, robust data encryption, and critical compliance support to significantly reduce risk and safeguard your sensitive data assets, including business continuity planning.

How much do your services cost?

Our pricing is highly flexible and depends entirely on your specific organizational needs. We offer a range of tailored packages and custom plans designed to fit diverse budgets. We encourage you to try our price estimator or schedule a free consultation for a personalized quote that focuses on delivering maximum value and measurable ROI.

Managed IT Services Abilene TX

Reliable, Professional, and Built for Growing Businesses

Businesses in Abilene are adopting technology faster than ever, and the need for reliable IT support has never been greater. Whether you’re a small business looking to stabilize your network, a growing company needing scalable cloud solutions, or an enterprise searching for full-service outsourced IT support, our Managed IT Services in Abilene TX deliver the performance, security, and expertise your operations demand.

We provide proactive monitoring, 24/7 help desk support, cybersecurity protection, cloud solutions, network design, business continuity planning, and full IT management tailored to your organization’s size and industry. Our goal is simple: reduce downtime, improve productivity, and give businesses in Abilene a competitive edge through smarter technology.

View Managed IT Brochure

Maximize Office Efficiency with Managed IT Services Abilene TX

Ensure every component of your office network runs smoothly with Managed IT Services. Have the ability to focus on your core business and not waste time on tools and technology. At PBS, we take pride in solving your office technology needs. No other IT Service Company can provide reliable, cost effective IT services like we can.

With Managed IT Services from Precise Business Solutions, you benefit from:

• Latest Technological Tools
• Optimized IT Infrastructure
• Enhanced Security
• Minimized Production Downtime

At Precise Business Solutions, we handle all the details. Your dedicated project manager will ensure a successful completion of each project. Benefit from project management that is completed on time and on budget.

Why Managed IT Services Abilene TX?

Stargel’s team of professional IT technicians handle all your company’s IT needs. We will easily monitor, manage, secure, and back up your entire IT environment. Our Managed Services proactively manage your network while providing:

• Lower Operating Costs
• System Reliability
• Vendor Management
• Proactive Maintenance
• Enterprise Level IT Experts
• Local And Offsite Backups
• 24 x 7 Help Desk
• Onsite Service & Support
• Remote Monitoring
• Regular System Updates
• Security Protection
• Controlled IT Expense
• Leverage Key Technology
• IT Strategy and Budget
• Free Up Resources

Project Management

With IT Project Management, easily manage your plan, organization, and accountability. That way, you achieve your information technology goals. The benefits our Project Management Service provides includes:

• Cloud Readiness System Migrations
• Disaster Preparedness Hosting & Co-location
• Relocation & Moves Virtualization & Storage
• WAN & Remote Services Active Directory
• Microsoft Exchange

Assess And Plan

We provide the proper guidance, strategic planning, and innovative solutions. Technology assessment and planning allows you to fully understand your IT System. That way, you can easily pin-point any technical, business, or operational needs.

Our areas of focus include:

• Network & Infrastructure Security & Threats
• Bandwidth & Applications IT Policies & Structure

Assessing your business’s current technology is the first step towards improving efficiency.

Cloud Solutions

Unleash your business’s potential with cloud based technology solutions. Our Cloud Solutions combine powerful infrastructure with a robust development platform. Easily leverage the most powerful secure and scalable cloud solutions. It allows you to work anytime, anywhere from any device without overpriced hardware. At PBS, our Cloud Solutions provide:

• Backup Solutions Server Hosting
• Hosted Virtual Desktop Business Continuity
• Email, CRM & SharePoint

Cloud Solutions allow you to easily find the best solution to solve the toughest business IT Challenges.

Why Businesses Choose Managed IT Services in Abilene TX

Abilene is home to a wide range of industries — healthcare, banking, education, manufacturing, government agencies, and fast-growing small businesses — all with unique technology needs. As your trusted managed IT provider, we help bridge the gap between your business requirements and the rapidly evolving world of technology.

Here is what sets our Abilene managed IT services apart:

24/7 Monitoring & Support

Your systems are watched around the clock. If something goes wrong — a server issue, security threat, or network interruption — our team responds immediately.

Proactive Maintenance

Instead of waiting for things to break, we prevent issues before they happen. This means fewer outages, smoother operations, and extended hardware life.

Predictable Monthly Pricing

No surprises. No hourly fees. Just one affordable monthly rate that covers full-service support.

Enhanced Cybersecurity

Abilene businesses face increasing cyber threats every year. We deliver enterprise-grade threat protection, vulnerability management, and ongoing security monitoring.

Strategic Technology Planning

We don’t just fix problems — we help you plan ahead. Our vCIO (virtual CIO) services guide your IT roadmap, budgeting, and compliance efforts.

Industry-Specific Support

From HIPAA compliance to PCI security to school district technology, we tailor solutions that fit your industry.

With decades of combined experience, our IT professionals support organizations throughout the Abilene region with trust, transparency, and results-driven performance.

Comprehensive Managed IT Services in Abilene TX

We provide a wide range of IT services designed to keep your business running smoothly, efficiently, and securely.

Below is a breakdown of everything included in our fully managed IT services program:

24/7 Help Desk & User Support

When your employees need help, they get immediate assistance from friendly, local, and highly trained IT professionals.

Our help desk includes:

Remote troubleshooting
Software and system support
Device setup and configuration
Email and cloud support
Printer and network troubleshooting
Fast ticket resolution

A productive business starts with effective user support, and our Abilene clients enjoy quick response times that keep employees working — not waiting

Network Monitoring & Infrastructure Management

We continuously monitor your servers, firewalls, switches, wireless networks, and cloud environments to ensure everything is healthy, secure, and performing optimally.

Our network management services include:

24/7 system monitoring
Automatic updates and patching
Network performance optimization
Hardware lifecycle management
Wireless network management
Server administration

Your network is the backbone of your business — and we make sure it stays strong.

Cybersecurity Solutions Built for Abilene Businesses

Cyberattacks are rising across Texas, and small to medium-sized businesses are prime targets.

Our Managed IT Services Abilene TX include advanced cybersecurity solutions such as:

Next-generation antivirus & EDR security
Firewall management
Email filtering & phishing protection
Ransomware defense & recovery
Multi-factor authentication
Dark web monitoring
Password management solutions
Compliance guidance (HIPAA, PCI, CJIS, FERPA, etc.)

We ensure your business stays protected against today’s most dangerous cyber threats.

Cloud Services & Microsoft 365 Management

We help Abilene businesses modernize their operations with efficient, secure cloud solutions.

Our cloud services include:

Microsoft 365 management
Google Workspace administration
Cloud migrations
File sharing and collaboration tools
Cloud backups and disaster recovery
Virtual servers and remote desktops

Whether you’re moving to the cloud or optimizing your existing setup, our cloud experts make sure your business runs smoothly.

Data Backup & Disaster Recovery

Disasters happen — hardware fails, employees make mistakes, and cyberattacks can shut down an entire business. We protect your data with a multi-layered backup system and a customized disaster recovery plan.

This includes:

Real-time cloud backups
On-site backup appliances
Encrypted offsite storage
Fast system recovery
Business continuity planning

We ensure your business can quickly recover from any disruption, large or small.

IT Strategy, Planning & Consulting (vCIO Services)

Technology should support your business goals — not slow you down. Our vCIO services help you plan effectively for the future.

We assist with:

IT budgeting
Hardware/software lifecycle planning
Compliance initiatives
Cloud strategy
Cybersecurity posture improvements
Growth and scalability planning

You get executive-level IT leadership without the cost of hiring a full-time CIO.

Vendor Management & Procurement

We coordinate with all your technology vendors so you never have to spend hours on hold with software companies, ISPs, phone providers, or hardware suppliers.

We handle:

License renewals
Warranty tracking
Internet service coordination
Phone system management
Hardware purchasing and procurement

You focus on your business — we handle the tech.

Precise Business Solutions

What is Precise Business Solutions?

Precise Business Solutions is a fast-growing IT service. Small business are switching services every day. How does this support differ from the traditional break and fix model? Managed Service Provider’s (MSP) allow business to outsource or offload all their IT Operations. Precise Business Solutions assumes the responsibility for the ongoing health of IT systems including 24/7/365 monitoring and problem resolution for IT systems.

What’s so great about Precise Business Solutions?

All businesses, need technology to run their businesses efficiently and to compete in the marketplace. However, with the ever-growing reliance on IT support in Houston, resources needed to support complex IT environments may not be available. As a result, many small businesses IT resources are limited and can become overwhelming.

Not keeping up with regular maintenance like patches, security and even more important system back-ups can lead to higher risk for system outages that can hurt your business. For every minute any of a company’s systems are down they are losing out on potential profit.

How are the services priced?

Managed services providers usually offer their services on a flat-rate monthly basis. Depending on the services included in the program offered, in effect, pricing is usually based on the number of users or devices, with different packages priced at different levels.

The Real Benefits of Precise Business Solutions

Put in simple terms, one of the biggest benefits of Precise Business Solutions is discovering and fixing problems before they negatively affect your business. Precautionary measures are taken at the highest level to prevent issues.

Why Abilene Businesses Trust Our Managed IT Services

Abilene companies choose us because we offer:

Fast, reliable support
Affordable pricing
Local understanding of business needs
Strong cybersecurity protections
Modern cloud and network solutions
A long-term partnership approach

We act as your IT department — or an extension of your existing team — helping you minimize downtime, reduce costs, and stay ahead of technology challenges.

Your Technology Partner in Abilene TX

If your business needs a reliable, friendly, and experienced IT partner, our Managed IT Services Abilene TX deliver everything necessary to keep your systems running, your employees productive, and your data secure.

We help organizations of all sizes: