Transform IT from Chore to Core
Through Managed Services, you can move IT from a support function to one that enables true business transformation. Backed by ITIL standards and exceeding industry best practices, Carousel’s award-winning Managed Services team proactively supports your most critical business functions.
eBook | Managed Services
Are You Managing IT or Is IT Managing You?
Download our eBook to learn more about transforming the IT function.
The Carousel Difference
Our approach is unique because no two clients are the same.
Incident & Problem Management
At the first sign of any issue, our goal is to restore you to normal service quickly—and with minimal impact to your business. We follow an ITIL v3 framework to ensure success. Our 24×7 network operation centers provide stellar technical support and complex problem resolution.
We provide the day-to-day responsibilities to maintain and optimize your current-state production environment. Activities include patching, life cycle, backup and restore, and both end-user and configuration changes.
Our client-first philosophy mandates that your success is our success. To help keep your end users thrilled, we take great measures to provide enhanced monitoring and robust reporting. Our engineering and service delivery managers assure that you gain peace of mind.
What We Offer
We help companies transform the way they run IT—enjoying greater efficiencies, cost savings and productivity. We have deep expertise cross a wide variety of technologies you know and use.
Unified Communications & Collaboration
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