Internet & Fioptics TV: Promotion requires service activation and eBill Subscription. “Promotion” refers to a discount amount applied to the standard price of altafiber products for a promotional period. Prices for standard items are subject to change. There are taxes, fees, and equipment fees to consider. The advertised Internet price excludes the $9.99/month wireless gateway equipment fee. If your equipment ever fails, altafiber will support or replace it at no cost. 30-day money-back guarantee on new TV or Internet service monthly recurring charges and activation fees. There are no refunds for long-distance, Video-on-Demand (VOD), or Pay-Per-View (PPV) charges, taxes, surcharges, or fees. Refunds on new service(s) must be requested within 30 days of qualifying installation.
**When bundled with a basic TV plan, altafiber’s lowest priced internet service starts at $29.99 before eBill. To qualify for $24.99 internet, you must bundle basic TV service and subscribe to eBill; eBill is required to receive the full promotional discount.
“Price Lock” means your monthly service fee for altafiber Internet service will remain the same during the applicable Price Lock period commencing on your installation date. This offer is only available to residential customers adding new altafiber Internet service. The price lock is forfeited if service is suspended. Standard fees will be charged for any additional equipment that may be required Price Lock does not apply to or include the following: long distance, Video on Demand (VOD), PPV charges, other one time fees, taxes, surcharges or fees.
**First month free applies when you buy online, with the purchase of internet. This is a limited-time offer available only to new residential customers. Availability is determined by the service address and is not available in all areas. Customers must purchase new (400Mbps-1Gbps) Internet service online or through a chat agent for at least $44.99 (before eBill or ACP discount). To get the first month free, you must use eBill. The internet will be priced at $5.00 per month, with an eBill discount making the service free. The internet will be priced at $5.00 in the first month, with an eBill discount to make the service free. All additional services aside from internet will not be free. After the first month, the internet will use standard promotional pricing. The promotion runs from 2/1/2023–8/6/2023. Service must be installed by August 31, 2023.