1 Managed IT Services Support, Cybersecurity, Computer Support, Network Services,

Virtualization Solutions - Raleigh, Chapel Hill, Durham, Research Triangle Park, Wilmington


Scale back expenditure with server colocation, offsite databases and hosted email exchanges. When you virtualize your IT you’re giving your employees, suppliers and clients tools that enable powerful collaboration and communication, without having to purchase more hardware.

Data Backup & Disaster Recovery - Raleigh, Chapel Hill, Durham, Research Triangle Park, Wilmington

Data Backup & Recovery

Along with your people, your data is arguably your most crucial asset. Why risk that with inadequate or failed backups? You’ve worked hard to get your company to where it is today so it’s time you took steps to secure your data, and its retrieval, before it’s too late.

Cloud Computing Solutions - Raleigh, Chapel Hill, Durham, Research Triangle Park

Cloud Computing

Simplify collaboration and communication, reduce IT expenditures, boost employee efficiency, increase functionality and become more eco-friendly with cloud based solutions from MITS. We help you make the transition.

Computer Support - Raleigh, Chapel Hill, Durham, Research Triangle Park, Wilmington

Desktop Support

Let MITS be your first line of defense when you have problems with your computer software or hardware. Our team of technicians will troubleshoot your IT issues so you and your employees can get right back to business with minimum downtime.

Hi, my name is Rob Downs, President and CEO of Managed IT Solutions. What makes us unique is our focus on providing your business with structured flat rates for any and all of your IT support needs. We can help your organization by,

  • Leveraging technology to increase your profits and lower your bottom line. We help ensure you have full focus on your business rather than on the annoyances that IT issues can cause.
  • Offering you one monthly flat rate, a complete package for your necessary IT maintenance and projects. We also make sure your business is 100% HIPAA compliant if your focus is within the medical field.
  • Our method of providing IT services allows for more productive employees. Taking you as the business owner out of the equation, we offer the ability for any one of your staff to request IT support, without worrying about an increased bill. This allows your employees to return to work faster and interrupt you less.
  • Keeping your data secure – whether its from cyber threats or equipment failure. We’re also there to help you get back on track with data recovery if you didn’t find us before the worst happened.

Ultimately, working with MITS means you can easily budget for all of your business’ IT support needs without any small print surprises, irritations or lost productivity.

Dedicated to serving you,

President & CEO, Managed IT Solutions

Rob Downs - President & CEO, Managed IT Solutions

If you aren’t ready to outsource your IT support or make a change from who you are using now, we would like to offer you our Free Report What You Should Expect To Pay For Quality IT Support For Your Business. This free report will give you the right information and questions to ask when the time comes. And if you have a sneaking suspicion that your current IT person is not delivering the level of service and support you need, this guide will help you determine if your suspicions are correct – AND what you can do about it.

What You Should Expect To Pay For Quality IT Support for Your Business.

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MITS opened its doors, originally as Palladium Networks, over 16 years ago on the premise that the happiness and satisfaction of our clients should be our priority. Rob Downs has worked in computer and networking support for various companies since 1995. While with these companies, he noticed as the “problem clients” were sent his way, he was able to resolve their issues and get them quickly running again. As he continued to see the dismissal of clients less worthy of the front running positions in the companies of his former proprietors, Rob began Palladium Networks as a means of servicing any business that required excellent IT support. His services still remain unrivaled to his employment predecessors. As MITS has grown and endearingly expanded our clientele base, we continue and will always continue to put customer support first.

By leveraging the expertise of our IT industry technicians, we are able to not only make your computers and networks run at the peak of performance but also save your company and staff from wasted time. Even more importantly we help organizations develop and plan long term IT strategies that will grow with your company, while saving you from the headache of emergency situations, and the costs that can follow.

Managed IT Solutions




For reliable and quality Managed IT Services, IT Support and VoIP, Contact Precise Business Solutions 

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