Knowledgeable, Quick Response and Choices
The biggest benefits since we moved to Omega Tecks is we receive help quickly when having a problem. Our technician is knowledgeable and resolves problems quickly.
Compared to other IT firms, when new equipment is needed, we are given several choices that work with our network. We are not locked into what the IT company promotes.
We worked with another IT company were not happy with the turnover with technicians. We would get one we liked, and they would leave the company. We also had problems getting help quickly when we had an issue. We thought that was just the way it is with IT companies. Omega Tecks is different. We have the same tech each time and problems are resolve quickly.