Choose the Right Keywords with Our Research Tools

Keyword Planner

The right keywords can get your ad in front of the right customers, and Google Ads Keyword Planner is here to help.

Go to Keyword Planner

summer apparel

Get ideas

Sandals

Bathing suits

Get help with keyword research and selecting the right terms.

Search for words or phrases related to your products or services. Our keyword research tool will help you find the keywords that are most relevant for your business.

Suggested keywords

Clothing store

Add

Fashion retailer

Add

Our keyword research tool gives you insight into how often certain words are searched and how those searches have changed over time. This can help you narrow your keyword list down to the ones you really want.

“Retail clothing” searches

8M

4M

2M

Keyword Planner will give you suggested bid estimates for each keyword, so you can determine your advertising budget.

Suggested bid

Clothing store

$1.72

Once you’ve found the keywords you like, you can add them to your advertising plan. Save your plan for future reference or share with your business team. When you’re ready, you can finalize and launch your campaign.

Keyword

Competition

Clothing store

Medium

Fashion retailer

Low

—Brad Beiter – VP Performance Content, Performics

Source

IT Experts

IT-Experts is a web & software development company based in India with enormous experience in the field of web and software development. From the day one since IT-Experts are in the field, we pursue the very vital rule i.e. we listen, we understand, and we deliver. Experts are a group of IT proficient people so  we know our job at its best. And therefore we achieve very high level of quality in our products. We are operative from last 3 years and in these years we have gained huge reputation in web, software and E-marketing. We have a rich number of clients across the globe and almost we have served in every sector.To provide online support for all our clients worldwide, IT-Experts works round the clock to provide 24×7 customer support. We provide support via phone, email and online chat to our customers.

Source

Ultimate 2020 List Best Virtual Phone Systems for Small Business

Trying to find the right virtual phone system for your small business or startup? You’ve come to the right place.

We’ve compiled a comprehensive list of the top cloud-based business phone system providers on the market. So, if you’re looking for virtual PBX and auto attendant with great pricing, robust features, call quality, and outstanding customer support, we’re confident you’ll find a business phone service provider below that will meet your needs.

Without further ado, here’s the ultimate 2020 list of the best virtual phone systems for small business:

 

UniTel Voice vanity toll free 800 numbers

1. UniTel Voice

 

Company Description: UniTel Voice is a cloud-based virtual phone system priced and designed for startups and small business owners. When it comes to affordability, features, call quality, ease-of-use, or customer support, UniTel Voice has you covered.

With UniTel Voice, there’s no hardware to maintain or software to download. You can manage all your cloud-based business phone system features online and run your business from your existing phones (home, office, cell, landline, VoIP, or smartphone app).

UniTel Voice takes all the features and functionality of other leading auto attendant phone systems and simplifies it. So, whether you’re a first-time entrepreneur, busy small business owner, or bootstrapped startup – UniTel Voice is a professional virtual PBX you can easily set up and afford. No instruction manuals or technical knowledge needed.

You can even use the UniTel Voice mobile app to add your business phone number as a second line to your existing mobile phone, turning your personal smartphone into your office phone when you’re on-the-go.

And unlike many other phone service providers, UniTel Voice’s customer support is not outsourced to an overseas call center. It’s 100% USA-based. It’s always free. And there’s always a real person ready to help.

Pricing: UniTel Voice starts at just $9.99/month which includes 500 monthly minutes, unlimited greetings, extensions, voicemail and more.

Every plan is month-to-month. You’re never locked into a long-term contract and you get a money-back guarantee, so you can try UniTel Voice risk-free for 30 days.

It’s as straightforward as it sounds. If after 30 days you’re not 100% satisfied, your money is refunded no questions asked.

 

grasshopper toll free numbers

2. Grasshopper

 

Company Description: Are you a small company that wants to look like a national company? Grasshopper is a virtual phone system at a reasonable price with a range of business phone system features.

Grasshopper makes it easy for companies to receive calls on the mobile devices they already own. Features included in Grasshopper’s plans include extensions, call forwarding, voicemail-to-text — each without the need for investments in expensive hardware. 

Pricing: Grasshopper offers three plans. Their solo plan is $29 per month and offers one phone number with three extensions. The Partner plan is $49 per month and offers three numbers and six extensions. The Small Business plan is $89 and offers five numbers and unlimited extensions.

 

FreedomVoice vanity toll free 800 numbers

3. FreedomVoice

 

Company Description: FreedomVoice’s cloud-phone system service gives businesses includes a virtual auto attendant and a mobile app that you can use to track the usage of your business lines.

It’s a professional phone system that is managed directly through your smartphone — meaning that you don’t have to invest in expensive equipment. The company has served business both large and small throughout their history and have low-cost plans.

Pricing: FreedomVoice’s plans are priced based on the number of minutes you’ll need per month. Their plans start at 400 minutes monthly for $9.95 per month.

 

myoperator virtual pbx phone system

4. MyOperator

 

Company Description: Do you need a business phone system that can do more? MyOperator is a VoIP company that offers business phone plans with a wide. Their Cloud PBX system allows businesses to distribute calls among their team members, ensuring scalability. Their plans also include toll-free numbers, virtual numbers, custom IVR,  call recording and in-depth call analytics so that companies can better analyze their call operations.

MyOperator includes Call Desk features, which allow for businesses to attend to all business calls without missing them. MyOperator’s system doesn’t require the installation of expensive hardware. Their software places its focus on giving companies a complete business phone solution for individual departments within their company. Their plans scale with the number of monthly minutes that the customer requires, but all plans offer unlimited extensions.

Pricing: MyOperator’s plans are straightforward. They start at $10 per month for 200 minutes per month and go up to $200 per month for 100,000 minutes per month. Each plan also includes unlimited extensions, pro licenses, and a number of internal departments that the system can be used within.

 

talkroute cloud-based virtual phone system

5. Talkroute

 

Company Description: Do you wish that you could find a business phone solution that allows you to keep your current phone without having to invest in expensive equipment and har
dware? TalkRoute gives you access to local and toll-free numbers, extensions for everyone on your team, call forwarding and routing, voice messaging and in-depth tracking — all from your own mobile device and with no extra equipment purchase required.

TalkRoute offers a live demo of their service on their website, which you can use to see how the service would fit in with your current processes. TalkRoute helps companies enjoy all of the benefits of business phone services from the convenience of their own mobile device.

Pricing: TalkRoute’s plans start at $19 per month and go all the way up to $99 per month. Each setup up in plan offers more advanced features that are suited for different business uses.

 

Vonage Business Phone System

6. Vonage

 

Company Description: Vonage is a powerhouse in the business phone industry. The company offers a range of VoIP business phone plans that allow companies to secure their own toll-free number and use the advanced mobile features that the company offers. Their features include a reliable mobile app, desktop app, conference calling, online meetings, video conferencing, file sharing, multi-level auto-attendant, CRM integrations, call recording, group calls, and visual voicemail.

With Vonage, you can download the app and start using their service on your mobile device immediately after signing up.

Pricing: Vonage offers three different business phone plans, costing $19.99, $29.99, and $39.99 per month respectively. Each step up offers additional features.

 

RingCentral Cloud-Based Business Phone System

8. RingCentral

 

Company Description: Do you want to try a business phone service out, but aren’t ready to make a commitment at this time? RingCentral provides businesses with an instant 800 number and a free 15-day trial so that they can give the service a try before they commit to a monthly plan.

RingCentral allows customers to take calls from any device, return calls with one click, welcome callers with a custom greeting, track incoming and outgoing calls in their log system, and port existing toll-free numbers into their service. RingCentral is a reasonably priced, feature-rich option for growing businesses.

Pricing: RingCentral allows companies to secure their own 800 number for just $15.99 per month. They also offer a number of larger business phone service plans ranging from $19.99 to $49.99 per month, based on needs.

 

callhippo virtual phone system

9. CallHippo

 

Company Description: Do you wish you had a virtual phone system that could learn about your business the more that you worked with it? That’s exactly what CallHippo provides. Their intelligent virtual phone system comes complete with workflow automation, allowing you to build out how your customer support teams handle calls from your customers.

CallHippo can help teams to improve their customer support, analyze and optimize the productivity of their employees, and train new employees how to work within the processes that are built out from within their system. Their in-depth activity feeds allow you to have a complete top-down view of your operations. They currently offer numbers from more than 50+ countries around the world and boast a system setup process that takes less than three minutes in total.

CallHippo is an excellent solution for teams that want to define their sales and support processes directly through their business phone provider.

Pricing: CallHippo’s free plan allows for up to two users per month. It comes with a free softphone, call forwarding, voicemail greetings, and voicemail transcriptions. Then they offer $8, $15, and $35 per month plans that each offers different features.

 

evoice virtual phone systems

10. eVoice

 

Company Description: Wouldn’t it be nice to get a free toll-free number with your business phone service? That is exactly what eVoice brings to the table. Their plans include a free local or toll-free phone number. Every plan also comes with call forwarding, allowing you to set advanced call routing rules to send inbound phone calls anywhere that you need. It’s an excellent feature for sales teams that are constantly dialing to hit quota.

eVoice plans also feature an auto-attendant that can personalize your phone answering services and forward callers to the right extension within your company.

Pricing: eVoice’s smallest package starts at $12.99 per month, with 300 minutes, 2 extensions, and 6 numbers. Their biggest plan is $79.99 per month and includes 4000 minutes, 15 extensions, and 45 unique numbers.

 

phone.com virtual pbx

11. Phone.com

 

Company Description: Phone.com offers a feature-rich solution for small and mid-sized businesses. Their plans include more than 40 different standard features including custom phone numbers, video conferencing, user extensions, auto-receptionist, greetings, and call routing features. Each of their 40+ standard features are included in all of their plans, with their larger plans offering a few features that are typically geared toward larger enterprise businesses.

If you are looking for a business phone solution that is easy to use, feature-rich, and affordable — phone.com is an excellent choice.

Pricing: Phone.com plans start at just $12.99 per month. Their smallest plan comes with 300 monthly minutes, unlimited user extensions, 1 toll-free number, 5,000 SMS messages, and all of their 40+ standard features. Their largest plan is $39.99 per month and offers 1,000 monthly minutes and 20,000 text messages.

 

Callture Virtual Phone Systems

12. Callture

 

Company Description: Have you ever wished that you could have a little extra context about previous conversations before you pick up a call from a customer or colleague? Wouldn’t it be nice to have a little background information before saying “Hello?” That’s exactly what Callture offers with their virtual phone service that features their patented “memo-on-call” feature. The memo-on-call feature allows you to record a memo after the call. Then, when the person calls back, the memo will be played to you while the caller hears the ringing on the other side.

Callture offers a virtual phone system with unique features that help it to stand out from the competition. If you constantly find yourself needing additional context when you hop on a call, Callture can help.

Pricing: Callture’s smallest plan is their Professional plan, which is available for $9.95 per month. The plan comes with 300 minutes, unlimited extensions, internet fax, and one toll-free number. Their largest plan, the Platinum 3000 plan, offers 3000 minutes for $78.95.

 

cloudphone virtual pbx

13. CloudPhone

 

Company Description: CloudPhone takes all the features of an advanced hardware-based system and makes it available to businesses in the cloud. Every plan includes a toll-free business number and works with any mobile or landline phone that you already own. Their plans include a virtual receptionist that can answer, route, and play messages automatically so that you don’t have to stop business every time that a call comes in.

If your company is concerned with efficiency, CloudPhone is a service that prides themselves on their features that facilitate efficiency and make it easy for businesses to improve their phone communication without having to slow down their business in other areas.

Pricing: CloudPhone’s basic plan is $24.99 per month and includes 1 number, two extensions, and one virtual receptionist. Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording.

 

MightyCall Virtual Phone Systems

14. MightyCall

 

Company Description: MightyCall’s virtual phone system is designed for small businesses. Their system makes it simple to set up and start using their virtual phone system. First, you pick your business phone number — either toll-free or local. Then you add your employees, set your call routing rules, and begin accepting calls from customers!

MighyCall helps to ensure that you’ll be able to stay in touch with customers. Because their system features an in-depth analytics and tracking system, you’ll be able to monitor your team’s activities through your phone system and pinpoint areas for improvement. MightyCall apps are available on both mobile and desktop.

Pricing: MightyCall plans start at $19.99 per month, offering 1000 minutes and 2 toll-free numbers. Their largest plan is $99.99 per month and features 15,000 monthly minutes, 10 toll-free or local numbers, call recording, voice to text, API access, and softphone usage.

 

nextiva voip virtual pbx

15. Nextiva

 

Company Description: Nextiva is a large virtual phone service provider and a well-known brand within the industry. They allow companies to register toll-free 1-800 numbers or local numbers anywhere in the U.S. Their setup for their service is instantaneous — once you pay, you’ll be able to begin using Nextiva right away. Their features include the ability to use their service on a mobile device and manage your calls online from anywhere in the world.

Nextiva also includes an auto-attendant that will play callers a customized greeting and provide them with a menu that connects them with specific people or departments within your company.

Pricing: Nextiva offers three plans, costing $8.95, $19.95, and $69.96 respectively. The smallest plan offers 100 minutes, the middle plan offers 500 minutes, and the largest plan offers unlimited minutes. All plans come complete with all of their product’s features.

 

Dialpad business phone systems

16. Dialpad

 

Company Description: Do you wish that you had a business phone solution that was easy to use and had an intuitive interface that helped you to track all the interactions that you have with your client? That’s exactly what Dialpad brings to the table. Their platform helps teams power their business voice service, video, messages, and meetings across all existing devices.

The nicest thing about Dialpad is it works on all of your existing devices, making it easy for companies to integrate the solution.

Pricing:  Dialpad offers three plans, costing $20, $30, and custom quote — all billed per user. The smallest plan is available for one office and three departments. The largest plan offers unlimited offices and unlimited departments with a 100-user minimum.

 

 

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  • red fruit
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Test Your Knowledge – and learn some interesting things along the way.

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Basic computer troubleshooting steps

Updated: 03/06/2020 by Computer Hope

Troubleshoot

See our troubleshoot definition for a general overview of the steps that should be taken while troubleshooting a computer. If you’re confused on where to start, try our free online Mr. Hope utility or using our search engine at the top of any page.

Common Windows errors and how to fix them

Basic software troubleshooting

Basic hardware troubleshooting

Additional information

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Compare All Microsoft Office Products


Compare All Microsoft Office Products | Microsoft Office

Office 365 is now Microsoft 365. New name, same great value, same price.

  Microsoft 365 Family Microsoft 365 Personal Office Home & Student 2019

Explore Microsoft 365

Best value: up to 6 people on PC or Mac

$99.99 / year

$69.99 / year

$149.99

Buy now

Try free for 1 month

Buy now

Buy now

One-time purchase

One convenient subscription for up to 6 people. Includes premium productivity apps, up to 6 TB of cloud storage (1 TB per person), and advanced security for all your devices.

One convenient subscription that includes premium productivity apps, 1 TB of cloud storage, and advanced security for all your devices.

The essentials for individuals to get it all done. Classic versions of the Office apps installed on 1 PC or Mac.

Premium apps included

  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftPowerPoint
  • MicrosoftOneNote
  • MicrosoftOutlook
  • MicrosoftAccess (PC only)
  • MicrosoftPublisher (PC only)

Premium apps included

  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftPowerPoint
  • MicrosoftOneNote
  • MicrosoftOutlook
  • MicrosoftAccess (PC only)
  • MicrosoftPublisher (PC only)

Classic apps included

  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftPowerPoint

Services included

  • MicrosoftOneDrive
  • MicrosoftSkype

Services included

  • MicrosoftOneDrive
  • MicrosoftSkype

Services included

 

(not included)

Product feature      

Usage

Up to 6 people

1 person

1 PC/Mac

Word, Excel, PowerPoint, OneNote1

Work offline and apply advanced formatting with powerful desktop apps.

Premium

Premium

Classic

OneDrive cloud storage

Back up and access your files and photos across your devices. Save your Office documents to OneDrive to enable AutoSave and easy sharing.

Up to 6 TB

(1 TB per person)

Outlook

Bring your email and calendars together in one desktop app.

Included

Included

AI-powered creative tools

Get helpful design and writing suggestions with features like Designer, Ideas, and the new Microsoft Editor.

Included

Included

Premium creative content

Access an extended collection of royalty-free creative content, including templates, stock photos, icons, and fonts.

Included

Included

OneDrive Advanced Security

Know your files are protected with built-in ransomware detection and recovery2 and use two-step identity verification to access your most important files in OneDrive Personal Vault.

Included

Included

Skype

Keep in touch with friends and family on their mobile phones or landlines with 60 minutes of Skype calling per month.3

Included

Included

Works on Windows, macOS, iOS, and Android4

Use on your favorite devices at home or on the go.

Included

Included

Acc
ess to the latest updates

Stay ahead of the curve with access to the latest features as soon as they’re released.

Included

Included

Special partner offers

Access to new and unique benefits from several Microsoft partners.

Included

Included

Ongoing technical support

Get help via chat or phone at no extra cost throughout your subscription.

How to buy

Purchase an annual or monthly subscription5

Purchase an annual or monthly subscription5

One-time purchase

Swipe to view more plans

  • Best value: up to 6 people on PC or Mac

    $99.99 / year

    }

    Try free for 1 month

    One convenient subscription for up to 6 people. Includes premium productivity apps, up to 6 TB of cloud storage (1 TB per person), and advanced security for all your devices.

    Premium apps included

    • MicrosoftWord
    • MicrosoftExcel
    • MicrosoftPowerPoint

    Services included

    • MicrosoftOneDrive
    • MicrosoftSkype
    • Usage

      Up to 6 people

    • Word, Excel, PowerPoint, OneNote1

      Work offline and apply advanced formatting with powerful desktop apps.

      Premium

    • OneDrive cloud storage

      Back up and access your files and photos across your devices. Save your Office documents to OneDrive to enable AutoSave and easy sharing.

      Up to 6 TB

      (1 TB per person)

    • Outlook

      Bring your email and calendars together in one desktop app.

      Included

    • AI-powered creative tools

      Get helpful design and writing suggestions with features like Designer, Ideas, and the new Microsoft Editor.

      Included

    • Premium creative content

      Access an extended collection of royalty-free creative content, including templates, stock photos, icons, and fonts.

      Included

    • OneDrive Advanced Security

      Know your files are protected with built-in ransomware detection and recovery2 and use two-step identity verification to access your most important files in OneDrive Personal Vault.

      Included

    • Skype

      Keep in touch with friends and family on their mobile phones or landlines with 60 minutes of Skype calling per month.3

      Included

    • Works on Windows, macOS, iOS, and Android4

      Use on your favorite devices at home or on the go.

      Included

    • Access to the latest updates

      Stay ahead of the curve with access to the latest features as soon as they’re released.

      Included

    • Special partner offers

      Access to new and unique benefits from several Microsoft partners.

      Included

    • Ongoing technical support

      Get help via chat or phone at no extra cost throughout your subscription.

    • How to buy

      Purchase an annual or monthly subscription5

    Learn more

  • $69.99 / year

    }

    One convenient subscription that includes premium productivity apps, 1 TB of cloud storage, and advanced security for all your devices.

    Premium apps included

    • MicrosoftWord
    • MicrosoftExcel
    • MicrosoftPowerPoint

    Services included

    • MicrosoftOneDrive
    • MicrosoftSkype
    • Usage

      1 person

    • Word, Excel, PowerPoint, OneNote1

      Work offline and apply advanced formatting with powerful desktop apps.

      Premium

    • OneDrive cloud storage

      Back up and access your files and photos across your devices. Save your Office documents to OneDrive to enable AutoSave and easy sharing.

    • Outlook

      Bring your email and calendars together in one desktop app.

      Included

    • AI-powered creative tools

      Get helpful design and writing suggestions with features like Designer, Ideas, and
      the new Microsoft Editor.

      Included

    • Premium creative content

      Access an extended collection of royalty-free creative content, including templates, stock photos, icons, and fonts.

      Included

    • OneDrive Advanced Security

      Know your files are protected with built-in ransomware detection and recovery2 and use two-step identity verification to access your most important files in OneDrive Personal Vault.

      Included

    • Skype

      Keep in touch with friends and family on their mobile phones or landlines with 60 minutes of Skype calling per month.3

      Included

    • Works on Windows, macOS, iOS, and Android4

      Use on your favorite devices at home or on the go.

      Included

    • Access to the latest updates

      Stay ahead of the curve with access to the latest features as soon as they’re released.

      Included

    • Special partner offers

      Access to new and unique benefits from several Microsoft partners.

      Included

    • Ongoing technical support

      Get help via chat or phone at no extra cost throughout your subscription.

    • How to buy

      Purchase an annual or monthly subscription5

    Learn more

  • $149.99

    }

    The essentials for individuals to get it all done. Classic versions of the Office apps installed on 1 PC or Mac.

    Classic apps included

    • MicrosoftWord
    • MicrosoftExcel
    • MicrosoftPowerPoint

    Services included

     

    (not included)

    • Usage

      1 PC/Mac

    • Word, Excel, PowerPoint, OneNote1

      Work offline and apply advanced formatting with powerful desktop apps.

      Classic

    • OneDrive cloud storage

      Back up and access your files and photos across your devices. Save your Office documents to OneDrive to enable AutoSave and easy sharing.

    • Outlook

      Bring your email and calendars together in one desktop app.

    • AI-powered creative tools

      Get helpful design and writing suggestions with features like Designer, Ideas, and the new Microsoft Editor.

    • Premium creative content

      Access an extended collection of royalty-free creative content, including templates, stock photos, icons, and fonts.

    • OneDrive Advanced Security

      Know your files are protected with built-in ransomware detection and recovery2 and use two-step identity verification to access your most important files in OneDrive Personal Vault.

    • Skype

      Keep in touch with friends and family on their mobile phones or landlines with 60 minutes of Skype calling per month.3

    • Works on Windows, macOS, iOS, and Android4

      Use on your favorite devices at home or on the go.

    • Access to the latest updates

      Stay ahead of the curve with access to the latest features as soon as they’re released.

    • Special partner offers

      Access to new and unique benefits from several Microsoft partners.

    • Ongoing technical support

      Get help via chat or phone at no extra cost throughout your subscription.

    • How to buy

      One-time purchase

    Learn more

Explore Microsoft 365

  • One-time purchase for 1 PC or Mac
  • Classic 2019 versions of Word, Excel, PowerPoint and Outlook
  • Microsoft support included for 60 days at no extra cost
  • Licensed for home and commercial use

1. OneNote features vary by platform. View frequently asked questions about OneNote.
2. OneDrive ransomware recovery allows you to recover previous file versions for up to 30 days prior from the date of the attack.
3. 60 monthly minutes. Skype account required. Excludes special, premium, and non-geographic numbers. Calls to phones are for select countries only. Skype minutes available in select countries. Exclusions apply. See more information here.
4. App availability varies by device/language. iOS and Android require separate app download. 
5. Cancel anytime to stop future charges.

Office 365 is now Microsoft 365. New name, same great value, same price.

  Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Microsoft 365 Apps for business

Explore Microsoft 365

Get first 6 months free with annual commitment.5

Includes Microsoft Teams for easy remote working.

Includes Microsoft Teams for easy remote working.

Only includes apps

$5.00 user/month

(annual commitment)

$12.50 user/month

(annual commitment)

$20.00 user/month

(annual commitment)

$8.25 user/month

(annual commitment)

Buy now

Buy now

Buy now

Buy now

Promotional pricing reflected in cart.5

Try free for 1 month 4

Try free for 1 month 4

Best for businesses that need Microsoft Teams and cloud storage. Desktop versions of Office apps not included.

Best for businesses that need Office apps across devices plus business email, cloud file storage, and online meetings and chat.

Best for businesses that need everything included in Business Standard plus advanced cyberthreat protection and device management.

Best for businesses that need Office apps across devices and cloud file storage. Business email and Microsoft Teams not included.

Office apps included 

 

(Web and mobile versions of Word, Excel, and PowerPoint included.)3

Office apps included

  • MicrosoftOutlook
  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftPowerPoint
  • MicrosoftPublisher (PC only)
  • MicrosoftAccess (PC only)

Office apps included

  • MicrosoftOutlook
  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftPowerPoint
  • MicrosoftPublisher (PC only)
  • MicrosoftAccess (PC only)

Office apps included

  • MicrosoftOutlook
  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftPowerPoint
  • MicrosoftPublisher (PC only)
  • MicrosoftAccess (PC only)

Services included

  • MicrosoftExchange
  • MicrosoftOneDrive
  • MicrosoftSharePoint
  • MicrosoftTeams

Services included

  • MicrosoftExchange
  • MicrosoftOneDrive
  • MicrosoftSharePoint
  • MicrosoftTeams

Services included

  • MicrosoftExchange
  • MicrosoftOneDrive
  • MicrosoftSharePoint
  • MicrosoftTeams
  • MicrosoftIntune
  • MicrosoftAzure Information Protection

Services included

MicrosoftOneDrive

Product feature        
Partial checkmark icons indicate a feature is partially includedPartial checkmark icons indicate a feature is partially includedPartially includedCheckmark icons indicate a feature is includedCheckmark icons indicate a feature is includedIncluded

Web and mobile versions of Office apps

Included

Included

Included

Included

Web versions of Word, Excel, PowerPoint, and OneNote

Included

Plus a web version of Outlook

Included

Plus a web version of Outlook

Plus a web version of Outlook

Always up-to-date versions of Word, Excel, PowerPoint, and OneNote for iOS and Android  on up to 5 mobile devices  and 5 tablets1

Included

Plus Outlook

Included

Plus Outlook

Included

Plus Outlook

Included

Real-time coauthoring so multiple users can work in the same document, simultaneously

Included

Included

Included

Included

Email and calendaring

Included

Included

Included

Email hosting with 50 GB mailbox

Included

Included

Included

Use your own custom domain name (for example, [email protected])

Included

Included

Included

Business-class email on mobile devices, tablets, desktops, and the web with Exchange

Included

Included

Included

Manage your calendar, share available meeting times, schedule meetings, and get reminders

Included

Included

Included

Schedule meetings and respond to invitations with ease using shared calendars

Included

Included

Included

Set up new user emails, restore deleted accounts, create custom scripts, and more from anywhere

Included

Included

Included

Teamwork and communication

Included

Included

Included

Host online meetings and video calls for up to 250 people with Microsoft Teams2

Included

Included

Included

Chat with your team from your desktop or on the go with Microsoft Teams

Included

Included

Included

Bring together all your team’s chats, meetings, files, and apps so you can easily connect and collaborate from one place with Microsoft Teams

Included

Included

Included

Create team sites to share information, content, and files throughout your intranet using SharePoint

Included

Included

Included

File storage and sharing

Included

Included

Included

Included

1 TB of OneDrive storage for file storage and sharing

Included

Included

Included

Included

Work on a file and save it directly to OneDrive or SharePoint; your changes are updated across your synced devices

Included

Included

Included

OneDrive only

Share files with external contacts by providing access or guest links

Included

Included

Included

Included

Securely share documents and send emails so only those with the right permissions can access the information

Included

Included

Included

Included

Access and sync files on PC or Mac and mobile devices

Included

Included

Included

Included

Security and compliance

Included

Included

Included

This feature is partially included

Protect your email against spam, malware, and known threats with Exchange Online Protection

Included

Included

Included

Meets key international, regional, and industry-specific standards and terms, with more than 1,000 security and privacy controls

Included

Included

Included

Included

Control who and when someone has access to your business information with security groups and custom permissions

Included

Included

Included

Included

Create password policies that require users to reset their passwords after a specified number of days.

Included

Included

Included

Included

Support and deployment

Included

Included

Included

Included

Around the clock phone and online support

Included

Included

Included

Included

99.9 percent uptime guarantee

Included

Included

Included

Included

Maximum number of users

Licensed for commercial use

Included

Included

Included

Included

Desktop versions of Office apps for PC and Mac

Included

Included

Included

Fully installed and always up-to-date versions of Outlook, Word, Excel, PowerPoint, OneNote for Windows or Mac (plus Access and Publisher for PC only)

Included

Included

Included

Each user can install the Office apps on up to 5 PCs or Macs1

Included

Included

Included

Tools to build and manage your business

Included

Included

Plan schedules and daily tasks with Microsoft Teams

Included

Make it easier for your customers to schedule and manage appointments with Microsoft Bookings

Included

Have real-time, accurate mileage tracking and reporting in the palm of your hand with MileIQ

Included

Advanced threat protection

Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defenses against zero-day threats, ransomware, and other advanced malware attempts with Office 365 Advanced Threat Protection

Included

Remotely wipe company data from lost or stolen devices with selective wipe from Intune

Included

Restrict the copying or saving of company information to unauthorized apps and locations with app protection for Office mobile apps

Included

Control who has access to company information by applying restrictions like do not copy and do not forward with 
Information Rights Management

Included

Apply policies that provide prebreach threat resistance in Windows 10 with Windows Defender Exploit Guard

Included

Enforce malware protection to help keep your Windows 10 devices safe from viruses, spyware, and other malicious software with Windows Defender

Included

Enable unlimited cloud archive and long-term preservation policies to ensure you never lose an email with Exchange Online Archiving

Included

PC and mobile device management

Included

Configure security features and settings on Windows 10 PCs and mobile devices running iOS or Android® with an easy-to-use setup wizard

Included

Use simplified controls to manage policies applied to Windows 10 PCs

Included

Automatically deploy the Office apps to Windows 10 PCs

Included

Configure your PCs to automatically install Office and Windows 10 updates

Included

Apply security policies to protect business data on all your devices, including iOS, Android®, and Windows PCs with mobile device management from Intune

Included

Swipe to view more plans

  • Get first 6 months free with annual commitment.5

    $5.00 user/month

    (annual commitment)

    Promotional pricing reflected in cart.5

    Best for businesses that need Microsoft Teams and cloud storage. Desktop versions of Office apps not included.

    Office apps included 

     

    (Web and mobile versions of Word, Excel, and PowerPoint included.)3

    Services included

    • MicrosoftExchange
    • MicrosoftOneDrive
    • MicrosoftSharePoint
    • MicrosoftTeams

    Partial checkmark icons indicate a feature is partially includedPartial checkmark icons indicate a feature is partially includedPartially includedCheckmark icons indicate a feature is includedCheckmark icons indicate a feature is includedIncluded

    • Web and mobile versions of Office apps

      Included

      • Web versions of Word, Excel, PowerPoint, and OneNote

        Included

        Plus a web version of Outlook

      • Always up-to-date versions of Word, Excel, PowerPoint, and OneNote for iOS and Android  on up to 5 mobile devices  and 5 tablets1

        Included

        Plus Outlook

      • Real-time coauthoring so multiple users can work in the same document, simultaneously

        Included

    • Email and calendaring

      Included

      • Email hosting with 50 GB mailbox

        Included

      • Use your own custom domain name (for example, [email protected])

        Included

      • Business-class email on mobile devices, tablets, desktops, and the web with Exchange

        Included

      • Manage your calendar, share available meeting times, schedule meetings, and get reminders

        Included

      • Schedule meetings and respond to invitations with ease using shared calendars

        Included

      • Set up new user emails, restore deleted accounts, create custom scripts, and more from anywhere

        Included

    • Teamwork and communication

      Included

      • Host online meetings and video calls for up to 250 people with Microsoft Teams2

        Included

      • Chat with your team from your desktop or on the go with Microsoft Teams

        Included

      • Bring together all your team’s chats, meetings, files, and apps so you can easily connect and collaborate from one place with Microsoft Teams

        Included

      • Create team sites to share information, content, and files throughout your intranet using SharePoint

        Included

    • File storage and sharing

      Included

      • 1 TB of OneDrive storage for file storage and sharing

        Included

      • Work on a file and save it directly to OneDrive or SharePoint; your changes are updated across your synced devices

        Included

      • Share files with external contacts by providing access or guest links

        Included

      • Securely share documents and send emails so only those with the right permissions can access the information

        Included

      • Access and sync files on PC or Mac and mobile devices

        Included

    • Security and compliance

      Included

      • Protect your email against spam, malware, and known threats with Exchange Online Protection

        Included

      • Meets key international, regional, and industry-specific standards and terms, with more than 1,000 security and privacy controls

        Included

      • Control who and when someone has access to your business information with security groups and custom permissions

        Included

      • Create password policies that require users to reset their passwords after a specified number of days.

        Included

    • Support and deployment

      Included

      • Around the clock phone and online support

        Included

      • 99.9 percent uptime guarantee

        Included

      • Maximum number of users

      • Licensed for commercial use

        Included

    • Desktop versions of Office apps for PC and Mac

      • Fully installed and always up-to-date versions of Outlook, Word, Excel, PowerPoint, OneNote for Windows or Mac (plus Access and Publisher for PC only)

      • Each user can install the Office apps on up to 5 PCs or Macs1

    • Tools to build and manage your business

      • Plan schedules and daily tasks with Microsoft Teams

      • Make it easier for your customers to schedule and manage appointments with Microsoft Bookings

      • Have real-time, accurate mileage tracking and reporting in the palm of your hand with MileIQ

    • Advanced threat protection

      • Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defenses against zero-day threats, ransomware, and other advanced malware attempts with Office 365 Advanced Threat Protection

      • Remotely wipe company data from lost or stolen devices with selective wipe from Intune

      • Restrict the copying or saving of company information to unauthorized apps and locations with app protection for Office mobile apps

      • Control who has access to company information by applying restrictions like do not copy and do not forward with 
        Information Rights Management

      • Apply policies that provide prebreach threat resistance in Windows 10 with Windows Defender Exploit Guard

      • Enforce malware protection to help keep your Windows 10 devices safe from viruses, spyware, and other malicious software with Windows Defender

      • Enable unlimited cloud archive and long-term preservation policies to ensure you never lose an email with Exchange Online Archiving

    • PC and mobile device management

      • Configure security features and settings on Windows 10 PCs and mobile devices running iOS or Android® with an easy-to-use setup wizard

      • Use simplified controls to manage policies applied to Windows 10 PCs

      • Automatically deploy the Office apps to Windows 10 PCs

      • Configure your PCs to automatically install Office and Windows 10 updates

      • Apply security policies to protect business data on all your devices, including iOS, Android®, and Windows PCs with mobile device management from Intune

    Get first 6 months free with annual commitment.5

    $5.00 user/month

    (annual commitment)

  • Includes Microsoft Teams for easy remote working.

    $12.50 user/month

    (annual commitment)

    Try free for 1 month 4

    Best for businesses that need Office apps across devices plus business email,
    cloud file storage, and online meetings and chat.

    Office apps included

    • MicrosoftOutlook
    • MicrosoftWord
    • MicrosoftExcel

    Services included

    • MicrosoftExchange
    • MicrosoftOneDrive
    • MicrosoftSharePoint
    • MicrosoftTeams

    Partial checkmark icons indicate a feature is partially includedPartial checkmark icons indicate a feature is partially includedPartially includedCheckmark icons indicate a feature is includedCheckmark icons indicate a feature is includedIncluded

    • Web and mobile versions of Office apps

      Included

      • Web versions of Word, Excel, PowerPoint, and OneNote

        Included

        Plus a web version of Outlook

      • Always up-to-date versions of Word, Excel, PowerPoint, and OneNote for iOS and Android  on up to 5 mobile devices  and 5 tablets1

        Included

        Plus Outlook

      • Real-time coauthoring so multiple users can work in the same document, simultaneously

        Included

    • Email and calendaring

      Included

      • Email hosting with 50 GB mailbox

        Included

      • Use your own custom domain name (for example, [email protected])

        Included

      • Business-class email on mobile devices, tablets, desktops, and the web with Exchange

        Included

      • Manage your calendar, share available meeting times, schedule meetings, and get reminders

        Included

      • Schedule meetings and respond to invitations with ease using shared calendars

        Included

      • Set up new user emails, restore deleted accounts, create custom scripts, and more from anywhere

        Included

    • Teamwork and communication

      Included

      • Host online meetings and video calls for up to 250 people with Microsoft Teams2

        Included

      • Chat with your team from your desktop or on the go with Microsoft Teams

        Included

      • Bring together all your team’s chats, meetings, files, and apps so you can easily connect and collaborate from one place with Microsoft Teams

        Included

      • Create team sites to share information, content, and files throughout your intranet using SharePoint

        Included

    • File storage and sharing

      Included

      • 1 TB of OneDrive storage for file storage and sharing

        Included

      • Work on a file and save it directly to OneDrive or SharePoint; your changes are updated across your synced devices

        Included

      • Share files with external contacts by providing access or guest links

        Included

      • Securely share documents and send emails so only those with the right permissions can access the information

        Included

      • Access and sync files on PC or Mac and mobile devices

        Included

    • Secur
      ity and compliance

      Included

      • Protect your email against spam, malware, and known threats with Exchange Online Protection

        Included

      • Meets key international, regional, and industry-specific standards and terms, with more than 1,000 security and privacy controls

        Included

      • Control who and when someone has access to your business information with security groups and custom permissions

        Included

      • Create password policies that require users to reset their passwords after a specified number of days.

        Included

    • Support and deployment

      Included

      • Around the clock phone and online support

        Included

      • 99.9 percent uptime guarantee

        Included

      • Maximum number of users

      • Licensed for commercial use

        Included

    • Desktop versions of Office apps for PC and Mac

      Included

      • Fully installed and always up-to-date versions of Outlook, Word, Excel, PowerPoint, OneNote for Windows or Mac (plus Access and Publisher for PC only)

        Included

      • Each user can install the Office apps on up to 5 PCs or Macs1

        Included

    • Tools to build and manage your business

      Included

      • Plan schedules and daily tasks with Microsoft Teams

        Included

      • Make it easier for your customers to schedule and manage appointments with Microsoft Bookings

        Included

      • Have real-time, accurate mileage tracking and reporting in the palm of your hand with MileIQ

        Included

    • Advanced threat protection

      • Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defenses against zero-day threats, ransomware, and other advanced malware attempts with Office 365 Advanced Threat Protection

      • Remotely wipe company data from lost or stolen devices with selective wipe from Intune

      • Restrict the copying or saving of company information to unauthorized apps and locations with app protection for Office mobile apps

      • Control who has access to company information by applying restrictions like do not copy and do not forward with 
        Information Rights Management

      • Apply policies that provide prebreach threat resistance in Windows 10 with Windows Defender Exploit Guard

      • Enforce malware protection to help keep your Windows 10 devices safe from viruses, spyware, and other malicious software with Windows Defender

      • Enable unlimited cloud archive and long-term preservation policies to ensure you never lose an email with Exchange Online Archiving

    • PC and mobile device management

      • Configure security features and settings on Windows 10 PCs and mobile devices running iOS or Android® with an easy-to-use setup wizard

      • Use simplified controls to manage policies applied to Windows 10 PCs

      • Automatically deploy the Office apps to Windows 10 PCs

      • Configure your PCs to automatically install Office and Windows 10 updates

      • Apply security policies to protect business data on all your devices, including iOS, Android®, and Windows PCs with mobile device management from Intune

    Includes Microsoft Teams for easy remote working.

    $12.50 user/month

    (annual commitment)

  • Includes Microsoft Teams for easy remote working.

    $20.00 user/month

    (annual commitment)

    Try free for 1 month 4

    Best for businesses that need everything included in Business Standard plus advanced cyberthreat protection and device management.

    Office apps included

    • MicrosoftOutlook
    • MicrosoftWord
    • MicrosoftExcel

    Services included

    • MicrosoftExchange
    • MicrosoftOneDrive
    • MicrosoftSharePoint

    Partial checkmark icons indicate a feature is partially includedPartial checkmark icons indicate a feature is partially includedPartially includedCheckmark icons indicate a fe
ature is includedCheckmark icons indicate a feature is includedIncluded

    • Web and mobile versions of Office apps

      Included

      • Web versions of Word, Excel, PowerPoint, and OneNote

        Plus a web version of Outlook

      • Always up-to-date versions of Word, Excel, PowerPoint, and OneNote for iOS and Android  on up to 5 mobile devices  and 5 tablets1

        Included

        Plus Outlook

      • Real-time coauthoring so multiple users can work in the same document, simultaneously

        Included

    • Email and calendaring

      Included

      • Email hosting with 50 GB mailbox

        Included

      • Use your own custom domain name (for example, [email protected])

        Included

      • Business-class email on mobile devices, tablets, desktops, and the web with Exchange

        Included

      • Manage your calendar, share available meeting times, schedule meetings, and get reminders

        Included

      • Schedule meetings and respond to invitations with ease using shared calendars

        Included

      • Set up new user emails, restore deleted accounts, create custom scripts, and more from anywhere

        Included

    • Teamwork and communication

      Included

      • Host online meetings and video calls for up to 250 people with Microsoft Teams2

        Included

      • Chat with your team from your desktop or on the go with Microsoft Teams

        Included

      • Bring together all your team’s chats, meetings, files, and apps so you can easily connect and collaborate from one place with Microsoft Teams

        Included

      • Create team sites to share information, content, and files throughout your intranet using SharePoint

        Included

    • File storage and sharing

      Included

      • 1 TB of OneDrive storage for file storage and sharing

        Included

      • Work on a file and save it directly to OneDrive or SharePoint; your changes are updated across your synced devices

        Included

      • Share files with external contacts by providing access or guest links

        Included

      • Securely share documents and send emails so only those with the right permissions can access the information

        Included

      • Access and sync files on PC or Mac and mobile devices

        Included

    • Security and compliance

      Included

      • Protect your email against spam, malware, and known threats with Exchange Online Protection

        Included

      • Meets key international, regional, and industry-specific standards and terms, with more than 1,000 security and privacy controls

        Included

      • Control who and when someone has access to your business information with security groups and custom permissions

        Included

      • Create password policies that require users to reset their passwords after a specified number of days.

        Included

    • Support and deployment

      Included

      • Around the clock phone and online support

        Included

      • 99.9 percent uptime guarantee

        Included

      • Maximum number of users

      • Licensed for commercial use

        Included

    • Desktop versions of Office apps for PC and Mac

      Included

      • Fully installed and always up-to-date versions of Outlook, Word, Excel, PowerPoint, OneNote for Windows or Mac (plus Access and Publisher for PC only)

        Included

      • Each user can install the Office apps on up to 5 PCs or Macs1

        Included

    • Tools to build and manage your business

      Included

      • Plan schedules and daily tasks with Microsoft Teams

      • Make it easier for your customers to schedule and manage appointments with Microsoft Bookings

      • Have real-time, accurate mileage tracking and reporting in the palm of your hand with MileIQ

    • Advanced threat protection

      • Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defenses against zero-day threats, ransomware, and other advanced malware attempts with Office 365 Advanced Threat Protection

        Included

      • Remotely wipe company data from lost or stolen devices with selective wipe from Intune

        Included

      • Restrict the copying or saving of company information to unauthorized apps and locations with app protection for Office mobile apps

        Included

      • Control who has access to company information by applying restrictions like do not copy and do not forward with 
        Information Rights Management

        Included

      • Apply policies that provide prebreach threat resistance in Windows 10 with Windows Defender Exploit Guard

        Included

      • Enforce malware protection to help keep your Windows 10 devices safe from viruses, spyware, and other malicious software with Windows Defender

        Included

      • Enable unlimited cloud archive and long-term preservation policies to ensure you never lose an email with Exchange Online Archiving

        Included

    • PC and mobile device management

      Included

      • Configure security features and settings on Windows 10 PCs and mobile devices running iOS or Android® with an easy-to-use setup wizard

        Included

      • Use simplified controls to manage policies applied to Windows 10 PCs

        Included

      • < p>Automatically deploy the Office apps to Windows 10 PCs

        Included

      • Configure your PCs to automatically install Office and Windows 10 updates

        Included

      • Apply security policies to protect business data on all your devices, including iOS, Android®, and Windows PCs with mobile device management from Intune

        Included

    Includes Microsoft Teams for easy remote working.

    $20.00 user/month

    (annual commitment)

  • Only includes apps

    $8.25 user/month

    (annual commitment)

    Best for businesses that need Office apps across devices and cloud file storage. Business email and Microsoft Teams not included.

    Office apps included

    • MicrosoftOutlook
    • MicrosoftWord
    • MicrosoftExcel

    Services included

    MicrosoftOneDrive

    Partial checkmark icons indicate a feature is partially includedPartial checkmark icons indicate a feature is partially includedPartially includedCheckmark icons indicate a feature is includedCheckmark icons indicate a feature is includedIncluded

    • Web and mobile versions of Office apps

      Included

      • Web versions of Word, Excel, PowerPoint, and OneNote

      • Always up-to-date versions of Word, Excel, PowerPoint, and OneNote for iOS and Android  on up to 5 mobile devices  and 5 tablets1

        Included

      • Real-time coauthoring so multiple users can work in the same document, simultaneously

        Included

    • Email and calendaring

      • Email hosting with 50 GB mailbox

      • Use your own custom domain name (for example, [email protected])

      • Business-class email on mobile devices, tablets, desktops, and the web with Exchange

      • Manage your calendar, share available meeting times, schedule meetings, and get reminders

      • Schedule meetings and respond to invitations with ease using shared calendars

      • Set up new user emails, restore deleted accounts, create custom scripts, and more from anywhere

    • Teamwork and communication

      • Host online meetings and video calls for up to 250 people with Microsoft Teams2

      • Chat with your team from your desktop or on the go with Microsoft Teams

      • Bring together all your team’s chats, meetings, files, and apps so you can easily connect and collaborate from one place with Microsoft Teams

      • Create team sites to share information, content, and files throughout your intranet using SharePoint

    • File storage and sharing

      Included

      • 1 TB of OneDrive storage for file storage and sharing

        Included

      • Work on a file and save it directly to OneDrive or SharePoint; your changes are updated across your synced devices

        OneDrive only

      • Share files with external contacts by providing access or guest links

        Included

      • Securely share documents and send emails so only those with the right permissions can access the information

        Included

      • Access and sync files on PC or Mac and mobile devices

        Included

    • Security and compliance

      This feature is partially included

      • Protect your email against spam, malware, and known threats with Exchange Online Protection

      • Meets key international, regional, and industry-specific standards and terms, with more than 1,000 security and privacy controls

        Included

      • Control who and when someone has access to your business information with security groups and custom permissions

        Included

      • Create password policies that require users to reset their passwords after a specified number of days.

        Included

    • Support and deployment

      Included

      • Around the clock phone and online support

        Included

      • 99.9 percent uptime guarantee

        Included

      • Maximum number of users

      • Licensed for commercial use

        Included

    • Desktop versions of Office apps for PC and Mac

      Included

      • Fully installed and always up-to-date versions of Outlook, Word, Excel, PowerPoint, OneNote for Windows or Mac (plus Access and Publisher for PC only)

        Included

      • Each user can install the Office apps on up to 5 PCs or Macs1

        Included

    • Tools to build and manage your business

      • Plan schedules and daily tasks with Microsoft Teams

      • Make it easier for your customers to schedule and manage appointments with Microsoft Bookings

      • Have real-time, accurate mileage tracking and reporting in the palm of your hand with MileIQ

    • Advanced threat protection

      • Help protect against sophisticated threats hidden in email attachments and links, and get cutting-edge defenses against zero-day threats, ransomware, and other advanced malware attempts with Office 365 Advanced Threat Protection

      • Remotely wipe company data from lost or stolen devices with selective wipe from Intune

      • Restrict the copying or saving of company information to unauthorized apps and locations with app protection for Office mobile apps

      • Control who has access to company information by applying restrictions like do not copy and do not forward with 
        Information Rights Management

      • Apply policies that provide prebreach threat resistance in Windows 10 with Windows Defender Exploit Guard

      • Enforce malware protection to help keep your Windows 10 devices safe from viruses, spyware, and other malicious software with Windows Defender

      • Enable unlimited cloud archive and long-term preservation policies to ensure you never lose an email with Exchange Online Archiving

    • PC and mobile device management

      • Configure security features and settings on Windows 10 PCs and mobile devices running iOS or Android® with an easy-to-use setup wizard

      • Use simplified controls to manage policies applied to Windows 10 PCs

      • Automatically deploy the Office apps to Windows 10 PCs

      • Configure your PCs to automatically install Office and Windows 10 updates

      • Apply security policies to protect business data on all your devices, including iOS, Android®, and Windows PCs with mobile device management from Intune

    Only includes apps

    $8.25 user/month

    (annual commitment)

Explore Microsoft 365

Get the latest version of Microsoft products for your home and business with Office 2019 and Microsoft 365.

1. Compatible with Windows 10 or later. For complete requirements for PC and Mac see system requirements.
2. For HD calling, compatible HD hardware and broadband connection with at least 4 Mbps required.
3. This plan works with Office 2019, Office 2016, and Office 2013. Previous versions of Office, such as Office 2010, may work with Microsoft 365 with reduced functionality. This compatibility with Office does not include the Office 365 F3 plans.
4. After your 1-month free trial, you will be charged the applicable subscription fee. Credit card required. Cancel any time to stop future charges.
5. Offer available to new Microsoft 365 Business Basic commercial customers in the US between April 7th, 2020 and June 30th, 2020, and all other markets between April 10th, 2020 and June 30th, 2020 and applies to first year only. Cancel any time to stop future charges. 300 seat maximum. Promotional discount received by purchasing annual subscription, billed monthly with payment method required. Promotional pricing reflected in cart. Monthly charges will begin in month seven of the first year of the annual subscription.

Source

IT Services

The federal government spends more of its budget on information technology services than any other area. Find experienced professionals at lower costs to help you focus on your mission towards IT services.

GWACs provide access to IT solutions such as:

IT Consulting

  • Consulting services;
  • IT management;
  • Systems engineering; and
  • Training.

IT Outsourcing

Solutions

The shortcut to this page is gsa.gov/itservices.

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LogMeIn123.com Start Support Connection

How It Works

Small application downloads to your computer to start the support session.

During the session, the Technician could be able to fully control your computer.

Remember, only accept support from individuals and organizations you trust.

We take security seriously, Report Abuse

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What is a Virtual Phone System And How Does it

Did you know that 38 percent of companies have team members who work remotely?

Old-fashioned phone systems don’t make it easy for them. Remote staff aren’t in the office to take calls through a wired connection, nor do they always have guaranteed access to a desk phone.

The shift in working patterns means that businesses need a flexible phone system

With one, remote staff can take calls from home using a variety of devices—regardless of where they are in the world. (Similarly, customers can call your support staff without any expensive international calling charges.) 

Table of contents:

Definition: What is a virtual phone system?

A virtual phone system is a communications tool that handles your business’ calls through an internet connection. 

It’s different from traditional phone systems that need a brand new set of wires, cables, and desk phones. You can use the hardware you’ve already got. The only difference? Calls come through to a cloud-based server, instead of a physical one in your office. 

It’s expected that 83% of enterprise workloads will be in the cloud this year. That’s because cloud phone systems have online servers to manage and divert calls, rather than a physical server-to-desk phone connection that gets wired in. 

It’s more cost-effective, and easier for remote teams, to manage their business communication with a virtual phone number.

How does a virtual phone system work?

A virtual phone system works alongside a toll-free or local phone number, giving your callers a professional greeting. It will ask what they need help with, and direct them to the most relevant person without any interruption.

You can then choose to take the call on your desk phone, or divert the call to your laptop, landline, or mobile device if you’re away from the office. Your callers won’t notice any difference.

You can also direct the call to another desk phone if you’re busy. Or, if you miss the call entirely, you don’t need to spend hours listening to voicemail recordings. 

A virtual phone system can transcribe the calls for you and send them via email. They’re ready for you to comb through when you get time.

Virtual Phone System Overview (Diagram)

Virtual Phone System Overview (Diagram)

So, are ‘virtual’, ‘off-site’, ‘cloud-based’, ‘hosted’, and ‘hosted PBX’ the same?

The short answer: Yes. 

Each of those terms mean your phone system is powered in the cloud, rather than your workplace. Incoming calls can go to a desk phone, laptop, or mobile device. Calls aren’t directed to a single wired-in desk phone.

However, there are some differences between them:

Phone System Overview
Virtual Phone services are exclusively managed over the internet and on-demand as needs arise.
Cloud-Based Centrally managed phone service for on-site devices like desk phones over the internet.
Private Cloud A private version of virtualized cloud phone service on servers that provide phone service to devices.
Hosted Phone service is provided to wired desk phones and softphones in a centrally managed way.
On-Premises PBX A classic office phone system that uses trunked telephone lines or PRI data lines for voice service.

Advantages of using a virtual phone system

There are tons of business phone systems to choose from. Here’s what makes a virtual phone system so special.

1. Easy setup

One of the biggest advantages of a virtual phone system is that it’s easier to set-up than a traditional wired solution.

The latter disrupts your entire office. You’ll need to wait for an engineer to install the connections—a slot which could be weeks away. Your team is unable to take calls during that time; they’ll need to wait whilst the hardware is being installed. 

But a virtual phone system is cloud-based. You don’t need to wait for an engineer to install the hardware, nor interrupt your office during that installation. 

Your virtual phone service provider can do it remotely, sending a simple list of instructions that show you how to use it.

Related: Need Help Working Remotely? Here are 17 Best Practices

2. Low-cost

Pricing for a standard office phone system is confusing, and a basic package is exactly that: Basic. 

You don’t get important features that your team will need without adding tons of extra charges to your phone bill.

Take call centers, for example. The largest call centers can have hundreds of agents working inside; each of which need devices that allow them to take calls. The costs for maintaining that communications system can become expensive—fast. 

However, you can build a low-cost virtual call center inclusive of important features, such as:

  • Auto-attendants and custom greetings that give information to callers (such as your business hours)
  • Hold music to keep callers on the line
  • Call routing to direct customers to the next available support agent
  • Call forwarding to pass the customer onto another department
  • Logs to view the date, time, and person making a call
  • Managed caller ID to keep your staff’s personal cell number private
  • Call recording for staff training purposes
  • International calling without expensive rates

All of these features make a virtual phone system a superb option for any size. It’s cheap enough for small business owners to pay for. Plus, it contains every feature a larger business would ever need.

Related: 14 Reasons Why Your Business Needs a SaaS Call Center in 2020

3. Flexible VoIP numbers

Remote staff aren’t always guaranteed to have a reliable business phone service. 

They can be in rural locations, or places that have thousands of people trying to use the same connection—like in an airport, for example. That makes it difficult for them to take cellular calls. (In the worst case, it could also lead to phone calls being cut short.) 

However, a virtual phone system works across both cellular and VoIP (Voice Over I
nternet Protocol) connections. Your remote team can accept calls through an internet connection with a special VoIP phone number. They just need Wi-Fi or 4G access.

Remote staff also don’t need a business device to take their calls. Virtual phone systems can protect their caller ID, meaning they can make and receive business calls without revealing their personal number. They just need one device and an internet connection.

4. Device-agnostic

Wired phone systems only allow your staff to take calls through a phone that’s wired to their desk. 

However, virtual phone systems are device-agnostic. This means you can take calls from any device, rather than a desk phone. That includes your:

  • Laptop or PC
  • Tablet
  • Wireless VoIP headset
  • Android or Apple smartphone (through a mobile app)
  • Softphone

The best part? Our research has shown that 59 percent of business professionals are already using at least three devices while at work. A virtual phone system can be used on all of them. You don’t need to purchase any additional equipment, nor be tied to a desk, to take cloud-hosted calls. It syncs with the hardware you’ve already got access to.

5. Route calls anywhere

Let’s say you’ve got a team of eight. Half of them work in your office, two work remotely full-time, and the other two are mobile. They attend in-person meetings with clients all over the country.

A traditional, wired phone system would make it difficult for all eight employees to take business phone calls. 

Granted, the in-office team would be able to take calls from their desk phone. But those outside of the office would need to take business calls using a mobile number. That can be expensive—especially if either the caller or your team member is in another country.  

A virtual phone system stops all of those problems. Ask customers to call you via a toll-free number. They won’t need to remember local numbers or area codes to reach a specific person. 

Those incoming calls are processed by a cloud-based server, which directs the calls to your team. It doesn’t matter which device your team is using, nor where they’re located. They get the call to any device just like a standard wired connection. 

Read more: Telecommuting Technology: The Essential Toolkit for Remote Work

6. Easier to measure team performance

We’ve touched on the fact that a virtual phone system offers more features than a traditional one. One of those is in-depth reporting and analytics, which means you can see which sales/support rep:

  • Spends most time on the phone
  • Answers the phone in the shortest amount of time
  • Has the same person calling to report the same issue 

Each of these reports help measure team performance. That’s especially useful if you’re managing tens of call center agents. Your one-on-one performance reviews can be backed-up by data. You don’t need to manually keep track of their time, nor feel like a micromanager by asking them to use time-tracking software. 

And, the best part: You can access this data via the internet. You can view real-time reports and call analytics through an internet connection on any device.

Related: Call Center Technology and Trends Every Business Leader Must Know in 2020

7. Collaborative workforce

You know the feeling: You’ve called a business’ line to ask a support-related question. But after waiting for the connection, you hear the dreaded “welcome to voicemail, please record your message.” 

It’s frustrating, right? You don’t want to give the same impression to customers dialing your business phone number. That’s where a virtual phone system comes in handy.

If you’re unable to take a call, you don’t have to send that person to voicemail. You’ll have an option to forward that call to a co-worker with availability. (Most virtual phone systems have a busy lamp status that shows whether you’re busy or available.)

This helps with conferencing, too. You can ask everyone to use their VoIP connection to join your call. Some hardwired systems don’t offer this feature.

This gives a collaborative approach to business communication. You’re working as a team to pick-up all incoming calls. It’s easier to stop people from being sent to voicemail if your desk phone connection is already occupied.

Buyer’s checklist: Is a virtual phone system right for you?

Wondering whether a virtual phone system could replace your old-fashioned wired system?

We already know that a virtual system offers more benefits than a wired one. But if you’re still undecided, take a look at this buyer’s checklist. 

If you fit the below criteria, it’s worth switching to a virtual phone system:

  • You’re paying too much for a wired phone system (especially if you have a call center)
  • Existing wired phone system is too slow or cuts out, and you often wait days for an engineer to fix it
  • Have staff working remotely (even if your entire team isn’t remote)
  • Some staff take calls at home or on their commute
  • You’re currently using tools like WhatsApp, Google Voice or Google Hangouts to take business calls
  • You need several people on the same conferencing call, but your existing phone set-up doesn’t allow it

Nextiva’s virtual phone system: pricing + getting started

Long gone are the days of using a wired phone system. With working habits changing, and businesses needing more features from their calling software, a cloud-based system is the way forward.

It doesn’t matter whether you’re running large-scale call center campaigns, or just need to give your small business’ staff the equipment to work remotely. 

Nextiva offers a cloud phone system package to help. They include virtual phone numbers for your team, starting from just $20 per month, per user. 

That’s a small price to pay for one of the best virtual phone systems that will benefit both your team and your customers.

As the SEO & Content Lead at Nextiva, Alina combines her expert skills in content strategy, SEO, conversion optimization, and copywriting to drive more high-intent organic traffic. Top brands she has worked with include Sales Hacker, Outreach.io, and Freshworks.

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